Custom Heating & Cooling
Central, Marshfield, WI

Custom Heating & Cooling Reviews

3 stars based on 2 reviews

Featured Comments:

• R

  ROBIN OGDEN

  1.0

  I give this company a 1. DO NOT USE THEM!!!!!! And they only got a 1 because when Terry or Larry came out to Quote the replacement of a furnace. He was very nice and I liked the sound of a small local company. But once a repair needed to be done to it things became more complicated. It took a long time for them to find somebody to come to my location and during this time I had no idea what was going on because upon the initial call I WAS NOT informed of this. I had to call back to see what was going on. "Then the repairman called me and wasn't happy about this job being added to his schedule. ONCE, there he fixed the heater drain pipe and I asked if he could turn the incoming gas on my water heater a couple of turns which he did, but wasn't happy about doing. Then, I receive a bill for $140 - The heater was under warranty so they had to come out anyway. $75 for the trip there them $65 for parts and Labor...Plus, when I called about this fee which no parts was need and the pipe only had to be turned 2 turns. She said it was a fee from them to go back to the office. AGAIN, I WILL NEVER USE THIS COMPANY AGAIN. AND I WILL LET ALL MY FRIEND KNOW NOT TO USE THEM AS WELL!!!!!