Crown Mechanical Services, LLC.
Amelia, Terrell, TX

Crown Mechanical Services, LLC. Reviews

3.9 stars based on 32 reviews

Featured Comments:

• J

  Janet Crenshaw

  3.0

  Shane easily diagnosed the problem and two months later he repaired it. He obviously knows what he is doing! However, getting a call back from the office is just about impossible. We had an appointment to fix it the day we had an ice storm, so i didn’t expect them to come out with the new part. However, I had to call every day for the next 2 weeks to get it rescheduled. No one ever contacted me. Shane gets 5 stars The company/office gets 1 star

• C

  Christie Latz

  1.0

  This company was assigned to us by our home warranty. When they did not reach out to us to schedule our microwave installation, I called daily for 10 days, leaving a voice mail every day. I called our warranty company to let them know they had not reached out or returned our phone calls. The warranty company sent out 2 emails that were also unanswered. When I finally did get someone on the phone after 10 days, he said he would be out Tuesday (the day of this writing). I arranged the day off work. I attempted to call 3 times today to get a time frame for the installation and left voicemails as well as a text. No response. It is now 6:30 and after hours for Crown. No one has shown up. No one has called. No one has responded to my messages. I have wasted a vacation day waiting around for someone who hasn't even given me the courtesy of a phone call. This is the most unprofessional company we have worked with through our home warranty. If you have a choice, choose anyone else.

• L

  Laura Kocur

  1.0

  Came out to diagnose an issue with our oven back in November 2021. Unable to get them on the phone, never reply to voicemails. Still waiting for the oven to be repaired. Avoid at all costs.

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