Countryside Home Services
Lincoln, Myerstown, PA

Countryside Home Services Reviews

4.9 stars based on 63 reviews

Featured Comments:

• A

  April Aurentz

  5.0

  Countryside came out to service our furnace. They were prompt and pleasant. Austin was our technician and was very personable. He answered all of our questions thoroughly. He was upfront and honest about future services needed. Overall, we give him a 10 out of 10! Couldn't be happier.

• j

  john radzik

  1.0

  We unfortunately are very disappointed. My mother-in-law has used Countryside for many years for fuel and recently had a whole house humidifier installed. The unit began leaking shortly there after. She contacted Countryside and had them come inspect the unit only to be told that she would require an additional 1k in plumbing to reroute the drainage to the sump pump of the house. I spoke with Austin to get a basic understanding of why this was not considered at the time of installation. I didn't receive a clear answer from him. I followed up with him to see how we can resolve this situation, he has not to this point returned my call. We have decided to replace the entire furnace, based on the situation and the lack of follow up, we have chosen to use a different company. It is unfortunate, we expected better.

• B

  Bill Killen

  5.0

  We just had Countryside install a new heat pump system. We initially had a service tech come out to do our summer checkup but he informed us that the system that was over 20 years old was on its last leg. He contacted his sales rep and had him contact us within minutes. Joe Nelligan came out that very same day to give us an estimate. Joe was very professional and informative. Within minutes we had our estimate AND financing all set up. Today our installers showed up on time and ready to go. Derrick, the technician/ foreman reviewed what was going to be done for us and he and his assistants, Ethan and Cole got to work. They took the time to put tarps and cardboard down on our carpeted floors. From that point the installation went very well and quickly and before we knew it they were done and the system was up and running. Joe also stopped by to check out the installation but his guys were already done and gone. We greatly appreciate that the guys cleaned up after themselves and even vacuumed the areas that they walked and worked in inside our home. These guys are the best and we will always use Countryside for our propane as well as any system service and repairs. Great company and we highly recommend them.

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  Response from the owner

  Bill , the team here at Countryside Home Services is thrilled to receive such a great rating, thank you.

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