Cool Cat AC & Heating
Tower, Kyle, TX

Cool Cat AC & Heating Reviews

4.6 stars based on 32 reviews

Featured Comments:

• c

  connie kennedy

  5.0

  Cool Cats owner Jay gave us a free estimate quickly without all the sales pitches. And we could tell he had lots of experience installing heat pump systems. His estimate was in line with the good value we wanted with a Goodman brand. He and his workers came as scheduled and got right to work. Jay even verified before taking out our old unit that the bearings were making a worn out noise. Jay and crew were very efficient and the install was done by afternoon. We are pleased with our new 2 stage heat pump system and how quiet and comfortable it is.

• J

  Jeron Ramos

  5.0

  Woke up a few weeks back to my A/C not cooling. Called up Cool Cat, and Jay was over to my home in the next couple hours. As soon as he walked up to the unit he knew what was wrong, and even stuck around to answer some questions pertaining to my furnace inside my home's attic. I will definitely call on Cool Cat in the future.

• R

  Rory McCune

  5.0

  My AC was about 10 years old. I started noticing a lot of water and ice on my air filter. I removed all the covers to the unit and noticed a lot of rust and a ton of ice on the evaporator coils.. I contacted several vendors and Cool Cat responded right away. (They are open until 9pm which is super helpful). Jay came out the next day and took a look at my AC unit. He found the Freon was leaking due to the rust. He quoted me for just coils and an entirely new inside unit. It made more sense to just replace the unit. (Yes, I did a lot research before hand on the subject). I asked him about replacing the outside/entire system as well and he gave me his honest opinion and told me no. He said it still looked good and I didn't need to waste my money on it right now. They told me they would be out in two days to do the work. He called me at 8am on the day of the repair and was promptly onsite. He did all the work, was clean and very thorough. He ended up replacing the entire inside unit for only $500 more than what replacing just the coils would have cost and gave me a 10 year warranty on all parts and labor. He even stayed and helped me get the new unit registered and warranty setup online. I highly recommend Cool Cat. Very fair price, great service, punctual and quality work.

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