Cool Breeze Refrigeration, AC & Heating Inc.
Longhorn, Payson, AZ

Cool Breeze Refrigeration, AC & Heating Inc. Reviews

4.8 stars based on 92 reviews

Featured Comments:

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  Linda White

  5.0

  We contacted Cool Breeze the week before Christmas to get a quote on heating and air conditioning. We asked for their opinion on what was the best service for our situation. Mike responded very quickly, came out to see our situation, and answered all of my questions and gave us all the information we needed to make the best choice on heating and air conditioning for us, which was installing two mini-splits. We were impressed by how friendly, knowledgeable, accommodating, and responsive Mike was. Mike even personally delivered the quote to our house. Once we decided and approved the quote, Mike was able to get the equipment, crews, and everything needed to install two days later, the day before New Years Eve. Who does that during the holidays??? We were so surprised and happy. Cool Breeze also coordinated all the electrical needs which was something the other companies were not offering. The install crew was professional, showed up on time and when they said they would! They are friendly, clean, and also accommodating. The electricians were also very helpful and completed the electrical sooner than we expected. Mike made sure everything was completed and even came back the day after to answer remote control questions since I wasn't home when it was finished. Cool Breeze came highly recommended to us by a neighbor and I would highly recommend them for your heating and air conditioning needs. Thank you so much Cool Breeze!

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  Response from the owner

  Thank you for your kind review of us Linda.

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  Gail B

  5.0

  Our heater (heat pump) stopped working, so I searched the web for a company that had great reviews. With 5 stars, Cool Breeze Refrigeration, AC & Heating Inc.is the company I chose to call. It was a Friday, late morning, but that didn't matter to them. Their friendly response set me at ease and they stated they could check out the problem that very afternoon. Arriving promptly at the time they set, Scott diagnosed the issue within minutes and had the repair completed in no time. Before he left, he asked if there was anything else he could do for us. He was professional, courteous and kind. Thank you Scott and Cool Breeze.for taking such good care of us! Thanks to your great customer service, we didn't have to go the week-end (or longer) in a cold home during the winter.

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  Response from the owner

  Thank you so much, Gail! We are pleased that you are happy with us and grateful for your kind review.

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  Garry johnson

  5.0

  This was one of the most professionally handled repair jobs I have experienced in my 77 years of life. My cabin is out of the normal work zone of Cool Breeze Refrigeration, yet Charlie who I understand is the owner of Cool Breeze went himself to do the repairs. If anyone wonders who I will use next time I need repairs, don't wonder that decision has been made. . I say thank you to the one hundredth degree for a job well done and at a price I feel more than comfortable with. Thanks to Cool Breeze and to Charlie this was repaired and ready for use within just one day. Garry Johnson

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  Response from the owner

  Thank you so much for your review! We pride ourselves on our customer service and appreciate it when someone else recognizes it too.

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