Continental A/C & Heating Inc
Dodge, Tucson, AZ

Continental A/C & Heating Inc Reviews

4 stars based on 25 reviews

Featured Comments:

• C

  Cary Bowers

  5.0

  Jay and his helper were very professional and informative. I was and am extremely happy with my service. Kept his card and will definitely use them only. My AC went out last night at 8:30 pm they were the ONLYones to call me back quickly and set up a first thing appointment. Came in like superheroes to save the day. Thanks to them we are up and running. Thank you

• R

  Rachel Hubbard

  1.0

  I called this place a few weeks ago because my air conditioner condenser motor was not working anymore. They sent someone out, who was late. Their time table was "sometime before 5pm". They told me this at 8am. I waited all day and once the guy came (after 5pm) he said he didn't have the part and wouldn't until the next day at 8am. He didn't show up until well into the afternoon and mind you, its Arizona in August and we had no working AC. He changed out the part and was finished. Charging us over $700 for the part and labor. Not even two weeks went by and it stopped working again plus it had blown a fuse. I called them back to have someone come take a look. I called for 12 hours and no answer. Once I got an answer, the man said they would send someone out and no one ever came or called me. By that point I had called a different much more reliable company and they came and took very good care of us and were prompt and didn't rob us. Turns out the condenser motor we needed was a $60 part and they charged me over $700 for it and didn't even care that it stopped working. Please do NOT use this company! They are scammers and thieves! You're better off finding a more accredited and trustworthy company. I wish I could get my $700 back.

• C

  Cindy Force

  1.0

  I must say that my prior review on this company was all true up until the after care of this business. I recommend, let me rephrase that, HIGHLY recommend if you need a new ac then you seriously dig a little deeper into the company. I will never say anything bad about Jay. He’s a polite young man that seems to care about his clients. Let me tell you what happened so you are all aware of the business practices of this company. All was great till we needed our closet repaired because the guys did such a poor job when they attempted to fix it. This has been a stressful nightmare. We made every effort to contact someone to just get it fixed. Second attempt was no better. I finally hired a contractor that charged me $600.00 to repair what Continental A/C & Heating did. Although I demanded payment from them I was made to feel as though it was my fault I actually had to hire someone. To make matters worse our home is for sale. The inspector came and had no good news on the shotty work that was performed in my attic. They cut a supporting joice now requiring a contractor to come take care of it then on top of it all the last straw ... the ventilation system was never hook up so all those fumes were allowed into my home instead of out! How dare this company put my family at deaths doors. We are so blessed that the roof wasn’t blown off due to this. (Oh they also left a Clorox cleaning bottle next to the furnace) So I hope this is helpful to most that take the time to read till the end. From the beginning we have had no luck with them. Hassle every time we find something else wrong, don’t want to take responsibility for company actions, under investigation with finance company, never returns calls. If you choose to go with them I wish you good luck 🍀

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