Comfort Zone Heating & Air Conditioning
32, Grand Junction, CO

Comfort Zone Heating & Air Conditioning Reviews

3.9 stars based on 14 reviews

Featured Comments:

• H

  Heather Davis

  5.0

  They are awesome they came out in a timely matter and fit us into there schedule and done amazing job

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  Response from the owner

  We appreciate your business! We are happy we were able to get your heater up and running before the long holiday weekend with a simple fix.

• S

  Simonne L

  1.0

  Would definitely not recommend for multiple reasons. This was a new build installation in which the HVAC company owner (Nash) installed a smashed air handler. He refused to replace the damaged unit and offered only an extended warranty and no reduction in price. We felt we had no choice but to accept at that point in time as we had already paid the majority of the agreed upon price and needed the project completed. We lined him out at the onset of the project, telling him the plumber would need 6ft of space on a shared bench. His employees only left the plumber 3ft of space. When we brought this to his attention, he admitted the error and agreed to fix it but only ended up leaving 5ft which made it very difficult for the plumber. Throughout the project, my husband had to bring up errors made by his employees such as inappropriately placed drop vents and flex tubes which had not been properly installed or attached. Nash never said anything about additional charges for his employees errors until the last day of the project when demanded we sign a “change order” which required we pay an additional $1,600. We refused to do so. The AC unit worked for two summer months when it started freezing up and no longer cooling the house. Mr. Nash refused to honor the warranty on the contract. We had to hire another company to discover the ducting was so poorly installed that it impeded the airflow, thereby causing the freezing of the line. The above narrative encompasses our experience with Mr. Nash and Comfort Zone Heating and Cooling.

• B

  Brian Markham

  5.0

  Comfort Zone installed a multi-head Mitsubishi split unit AC and moved an existing split unit to our basement. Mike and his installation team did an excellent job and were very courteous to my wife and our 6 month old during the install process. They completed the job in the allotted time (though we had to wait another business day for the electricians to do their thing). They listened to and addressed all of my concerns every step of the way and cleaned up after themselves. The job was completed on budget and I was impressed with how the cost of the install undercut the competition (we got multiple quotes from different local companies). I highly recommend Jon and his team.

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