Comfort Master Heating & Air Conditioning, Inc.
Gannon, Zebulon, NC

Comfort Master Heating & Air Conditioning, Inc. Reviews

4.9 stars based on 745 reviews

Featured Comments:

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  Marc Mooney

  5.0

  Called on Friday afternoon and was set up for a diagnostic appointment on Monday. Luis came out on time and was very professional and knowledgeable. He made sure to run through all of my options. He made sure that I was set up for an estimate appointment for the very next day. Gus called and came earlier than expected, which was wonderful. Gus was professional and made sure I understand all of my options going forward with a new system installation. By Thursday Ismael and Cristian were at my house right on time. They were very professional. They were respectful of our home and took every effort to minimize any mess, which there was none of. Noise was also kept to a minimum. Their work was flawless. They made sure I understood all the updates with our new system. I recommend anyone in the area use Comfort Masters. Such a quick turnaround with polite and knowledgeable staff from beginning to end!!!

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  Response from the owner

  Thank you very much for the thoughtful and wonderful review!! We are ecstatic that we were able to exceed your expectations of the visits to your home. Luis, Gus, Ismael and Cristian takes pride into providing courteous and the best customer services possible. Thank you for the recommendation and thank you for still trusting in Comfort Master!!

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  Thomas Mangalam

  5.0

  Our furnace and AC unit required replacement and once again we turned to Comfort Master. They continue to provide excellent customer service, financing options, and professional/knowledgeable/experienced staff who performed the replacement of the units. Ismael, Bobbie, and Charlie arrived on time and worked diligently throughout the day to successfully install the new furnace, outdoor unit, and thermostat. They thoroughly tested all systems and took the time to explain the work they performed. Highly recommend Comfort Master for residential HVAC repairs and replacement. Have been a loyal customer for years!

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  Response from the owner

  Thank you for taking the time to write us a review. We appreciate you being a part of the Comfort Master family and are so happy to hear that we have taken great care of you!!

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  Tim Murphy

  5.0

  Comfort Master replaced both our zones and we couldn't be happier with the result. Started with Mike who gave us the estimate and really listened to our goals of going as energy efficient as possible. Other companies had told us what we wanted couldn't happen. Brenda in the office coordinated everything about our install and kept us informed on all the details. Her and Mike have also been in contact after the install to make sure everything is working as expected. Now onto the install, couldn't have asked for a better crew. Ismael, Christian, and Jorge seemed to really treat our house like it was their own. They also finished the job 2 days early. Would easily recommend Comfort Master to anyone reading these reviews, and to anyone I talk to in need of HVAC work.

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  Response from the owner

  Thanks so much for the FIVE Star rating. The Comfort Master team appreciates you taking the time to share your experience. Your review will be shared with Brenda, Mike and the install team. Thank you for your business! Have a wonderful day!

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