Colorado Green Plumbing, Heating & Cooling
Quest, Erie, CO

Colorado Green Plumbing, Heating & Cooling Reviews

4.9 stars based on 70 reviews

Featured Comments:

• K

  Kevin Jacobs

  5.0

  Wish I could give 6 stars! Aaron came to my house and was not only professional and punctual, but extremely informative. It was a simple issue and he walked me through the entire process and fixed it right up. Great local company who obviously hires great employees. Thank you Aaron and thank you Colorado Green!

• S

  Sulliver Ess

  1.0

  I spoke to Brandy in the office to arrange for our washer drain to be repaired under our mobile home. I told her it was very easily accessible, just behind the skirting. Brandy left a message a day later that they had a scheduling conflict. I returned the call and spoke to Paul, the owner. He arranged a different time...Monday between 12-2pm. Monday at 3:30pm I called and told Brandy no one had come that day. She discovered that Paul not only cancelled our original appointment, he never rescheduled the new one! Good job Paul!! Brandy was very apologetic and scheduled Aaron to be here 1st thing Tuesday. When he arrived he looked at my house and said "The drain pipe is under the trailer? " Odd question, but yes it's under. I could see his whole demeaner change. I showed him the pipe and he crawled two feet under my house, looked at the leaked, crawled back out and said "I'll be right back." I could just tell he was so bummed about the idea of working under a house/mobile home. He went to his truck, made a call and then told me "Per the owner we don't work under trailers." I said "yeah, I could tell by your face you didn't want to be here. Have a good day." I specifically chose Colorado Green because they are a local Erie company and the were highly praised on the Nextdoor app. Well, now we all know they only like to work indoors...at least Aaron does.

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  Response from the owner

  Hello Suzy. All I can say is that I'm very sorry about all this. I definitely dropped the ball on scheduling and had I taken a minute to check your address, we could have avoided this altogether. You have every right to be angry with us and this is a well-deserved one star review as a complete fail on our part. I have spoken with both Brandi and Aaron about this situation, in hopes that we can avoid such issues in the future. -Paul

• M

  Matt Manganello

  5.0

  Very impressed with Colorado Green Plumbing! A small leak was found in my crawl space. I looked online for local plumbers and saw the 5 star rating. I called and they were able to come out the next day. David called at the very start of the arrival window to let me know he was on the way. He arrived and quickly diagnosed the problem. He told me how much it would be and I agreed with that price. He left to get supplies and was back and had the issue resolved very quickly. I was very impressed with the professionalism, timeliness, and the quick turnaround. There’s a reason this company has all 5 star reviews! Highly recommend!

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