Coburn's of Baton Rouge Airline
Airline, Baton Rouge, LA

Coburn's of Baton Rouge Airline Reviews

4.1 stars based on 44 reviews

Featured Comments:

• L

  Lacey Gaudet

  5.0

  I work for Superior Flooring & Construction. We are a local construction company who specializes in kitchen and bathroom remodels. I am MORE than satisfied with the service we have gotten with Coburn's of Baton Rouge! Ms. Laura Mc Morris has been so wonderful to work with. I know that I can send my customers in to meet with her and they are going to get top notch customer service! She is very knowledgeable about the products and knows just how to find the perfect fit to meet all of their plumbing needs, right down to the very last detail! She is a joy to work with from the point of sale, through the completion of the project! The team there has done a excellent job and we will defiantly continue to shop there! I do highly recommend Coburn's of Baton Rouge!

  ---

  Response from the owner

  Lacy, That is just wonderful to know that you are are satisfied with the customer service you are receiving from the Coburn's of Baton Rouge Airline location. Our goal is to help our customers with the products they need to finish their projects & it seems like Laura is providing you that type of service. Thank you for sharing your experience with others online and we look forward to helping you again in the future.

• ,

  ,James Schexnaider

  1.0

  My wife and I dealt with Mandy inside the showroom. Picked out the items we wanted both of our bathroom remodels. Then we got a quote from then which they were nice and explained everything. After the initial visit and quote it went downhill. We tried to call Mandy to see what we needed to do to place the order. My wife tried calling Mandy, 10 times over a two week period leaving messages. She never called us back once. We finally went up there and Mandy basically treated us poorly and snubbed us. We had someone else enter our order and we put a deposit down. We also verified that if the products came in early they would hold until December when our contractor needed the items. We paid for the items in Nov and we scheduled a December ship date that our contractor would be ready. The sales person called us a few days later asking us to push up our date. We did push it up and scheduled it for a Wednesday delivery. On a Monday, I get a call from delivery driver asking if I could come to my home to sign a pickup ticket. I explained that we schedule it for a later date. He said,”tough cr$p, I was told to deliver it today.” I finally changed my work schedule to go home to sign a delivery slip. Sad part is they still left things off my order. I called to ask about the earlier delivery and items left off my order. They said they would get back with me. Still waiting!!!! If you want bad customer service Product delivered way ahead of the date you scheduled them to deliver, without even calling you to notify you. Items you ordered not being shipped with no explanation as to why. Coburn’s is your place for bad service.

• S

  Sandy Wheat

  5.0

  Awesome experience.Amanda,was the young lady that helped me* She's very knowledgeable.

  ---

  Response from the owner

  Sandy, That is wonderful to know that you had a great experience at your local Coburn's. We appreciate you taking the time to share your experience online and thank you for choosing to shop at your local store. We hope we can help you again in the future. Thank you!

More reviews (7)