Coastal Carolina Air Conditioning
Meadowbrook, New Bern, NC

Coastal Carolina Air Conditioning Reviews

4.2 stars based on 33 reviews

Featured Comments:

• D

  Donna Scriven

  5.0

  My heat decided to stop working shortly after we purchased our house. CCAC was prompt, professional, and life savers! I highly recommend them!

• R

  Ricky Grigg Jr

  5.0

  I am so glad I found this team of professionals who are always glad you called them. We use a home warranty company who randomly selects vendors, the first time CCAC helped us was in April 2020, when the warranty company assigned them our service request for a non working downstairs unit. With a next day response, they replaced a relay on our geo thermal unit, did a full systems diagnostics, and we were up and running in minutes with confidence in their work. I belive the techs name was Mike, who was a super friendly tech, unfortunately, I didnt write a review until now, June 2021 due to the recent support they just gave us in the middle of their busiest time of year. Well, our traditional hvac unit for the upstairs completely stopped working and we made a request and a company out of Wilmington was assigned, originally said a few days, then later said more than another week out. We called to see if CCAC could possibly come out, they happily said yes, were full for today, but definitely tomorrow. We called the warranty company and had them reassign the service request to CCAC and felt good. Little did we know, they cared enough to actually stop by that same day after hearing our story. Shane was the tech this time and was super fast and friendly, replaced the capacitor, did a system check and had us up and running again in minutes. Thanks so much for the quick work at a fair price all with a smile on your face that makes us feel confident in your work! Stay safe!

• M

  Megan Brewer

  5.0

  These people were awesome to work with! We had issues with our heating unit and they came to look at it and figured out the motor and blades needed to be replaced. It took some time for the parts to come in, but that is only because we were waiting on the home warranty place to ‘analyze the problem’ before ordering the parts. 2-10 Home Warranty is another story though....Either way, Coastal Carolina Air Conditioning got the parts and were here first thing this morning to fix our unit getting it back up and running. Thank you so much guys! Especially the guy that came out and did the work!! Sorry, bad with names.

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  Response from the owner

  Megan Brewer, We take pride in giving outstanding service to every customer here at Coastal Carolina Air Conditioning. We are happy to hear that your visit was no exception, thanks for leaving the wonderful review! Look forward to seeing you next time! -Coastal Carolina Air Conditioning

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