CMP Energy
Walton, Philipsburg, PA

CMP Energy Reviews

4.3 stars based on 28 reviews

Featured Comments:

• T

  Taylor Troxell

  1.0

  I have been with CMP for about 4 years... as a single mother of two every bill is difficult and often times I'm in a position where I must prioritize paying certain bills over others. I have a 100 gallon propane tank that powers my stove, dryer, and hot water heater. It costs roughly $400 to fill. This company has told me COUNTLESS times that they check it periodically and will add to it each time to ensure the bill stays low and to avoid running out. Not ONCE have they added a drop to it and I find myself running out and having to wait a month before receiving any propane or coming up with the $400 to pay them. And also, since I have a hard time paying $400 they now refuse to allow me to make payments on it like I'm gonna stiff them on the propane I NEED for mine and my kids home. Instead they require me to pay them the full amount to get any kind of delivery. I'm currently without and am looking into other providers since CMP Marie is heartless and has apparently never struggled in her life. I do not recommend this company if your lower class or have any struggle with your bills.

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  Response from the owner

  Hi Taylor - We have tried to call the number we have on file for you and left a couple voicemails. I would encourage you to call our GM Chad Fisher so that we can help come up with a solution for you. He can be reached during normal business hours at 814-342-3620. Thank you!

• J

  John Stephens

  1.0

  As of now am out of propane talking to the emergency line as long as stove won’t light and can’t smell propane it’s not an emergency. So for the weekend I can’t use stove or oven or use my washer. Monday is fasted somebody can come to solve my problem. Customer care I say they drop the ball.

• j

  jo moyer

  1.0

  Have ask for propane for week and I am told No one is in the area. Have called 3 time and told it whould be delivered as soon as somone one was In the area(Wednesday or thursday). At less than 10% now and still no propane have been running space heaters so we could try to make it last! Called back today and was told they could not find a ticket for it. So.much for customer service. Was also told they were not doing a budget plan this year. Called back a month later and was ask why we where not on the budget plan again this year!

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  Response from the owner

  Jo Moyer - We appreciate your feedback and the opportunity to improve our customer experience. I will have our GM reach out to you to help discuss any questions or concerns you might have regarding your recent experience with us. If you have a phone number to best reach you at that always helps us get you connected quicker. Thank you!

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