ClimateCare HVAC Services, LLC.
Baldwin, Crofton, MD

ClimateCare HVAC Services, LLC. Reviews

4.9 stars based on 57 reviews

Featured Comments:

• O

  Obiageli OKAFOR

  4.0

  Update After we posted our experience, Steve reached out to us and offered to resolve the issue. They successfully found the missing part and fixed the issue with the wall heater. The missing star is because it took a critical google review to motivate the company to do a good job. This should not be the case. We are happy with their work and the manner our complaints were resolved. Full disclosure, they have offered to credit the $130 we paid to our new invoice. Previous review Strongly do not recommend for any old home repairs or servicing. Punctual and nice but billed me $130 for an hour and did nothing to fix the issue. They inform you when you book an appt that you have to pay for an hour minimum then send someone out who knows nothing about the job even though I told them on phone what I needed services for. The staff comes out, makes several calls to his boss, does not do anything to fix my problem but decide they’ll contact the manufacturer of my heater and get back to me. Asks for his 1 hr fee for doing nothing but he promises to call back. After a week of not hearing from them, I follow up and the nice lady on the phone promises yet again that they’ll call back. It’s been 3 weeks and nothing. In summary, unreliable money hungry company that offers poor value to customers

• A

  Alisa Peters

  5.0

  Last summer Marcus serviced our heat pump which was spewing hot air instead of cold air. This winter he returned for our HVAC maintenance and humidifier servicing. He was courteous, professional and knowledgeable. Their pricing was also super reasonable. I highly recommend Climate Care - ask for Marcus!

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  Response from the owner

  Hi Alisa, thanks for the great review. We will be sure to pass along the info to Marcus. Glad we could help!

• S

  Susi Silesky

  5.0

  Had them come in and remove the old range vent and install the new one. They did a great job! Will use them in the future, as needed. Really quick and very professional.

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  Response from the owner

  Hi Susi, thank you for hiring us to install your kitchen range hood. With everyone updating their homes during COVID, we are doing more range hoods than ever!. Thank you for your support and we look forward to working with you again on your next project.

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