Clean Air Systems of La, Inc.
Zion, Shreveport, LA

Clean Air Systems of La, Inc. Reviews

5 stars based on 87 reviews

Featured Comments:

• K

  Kevin Smith

  5.0

  I have used Clean Air Services several times before and have been happy with the work which is why I called to have them complete a fall servicing on my heat pump. The tech arrived on time and was polite. I was disappointed that he did not don any kind of overshoe overshoe while in the house either before or after working on the compressor unit. Additionally, and personally most importantly, he did not bring the required(?) cleaning solution to clean the outside coils. I have asked about the solution on other servicing calls and the tech talks up the solution as a special aluminum safe cleaner. Most parts cleaners will corrode aluminum and cause leaks and coil failure. The two main functions for me to request the call were: to clean the coils and check coolant levels prior to putting the house up for sale. This tech only used water and said that unit was not that dirty. My expectations were not met. Follow up post: J J came out to the house and apologized for the service I received a few days earlier. He informed me the tech that was here on Friday has been talked to regarding planning for service calls and keeping his van stocked with equipment and supplies. The outside unit has been cleaned and produced a measurable amount of dirt. The speed of the response was appreciated as was the follow-up house call.

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  Response from the owner

  Kevin, as the owner of the company, I want to apologize that the service you received was not up to your expectations. We will reach out on Monday to schedule a time for Lil' Mike to come back out and go over your fall tune-up, and make sure everything is properly done. We appreciate the time you took to fill out this review, as this type of feedback is what helps us evaluate our techs and make sure that the service provided exceeds our customers' expectations. Have a great rest of your weekend, and we'll see you on Monday!

• C

  Clayton Burris

  5.0

  Everyone at Clean Air Systems is top notch. I use them anytime I need HVAC work.

• M

  Marlon Clark

  5.0

  I have used Clean Air systems for maintenance the last couple of years and recently to rework air vents and ductwork that was terribly installed by another company when our house was built. Clean air systems fixed our problem of almost no air getting to our bedroom and replaced a lot of cheap ductwork installed by the first company. The whole crew, from the owner to the office staff is super friendly and seem eager to please. They are an honest company which can be somewhat difficult to find these days, but is extremely important as we are all a little worried about getting duped or ripped off. And lastly, they did great work at our house, and my neighbors, and couldn’t be more pleased with the result. I would highly recommend their services to everyone.

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