ckSmithSuperior
Crescent, Worcester, MA

ckSmithSuperior Reviews

4.7 stars based on 227 reviews

Featured Comments:

• W

  Will Schwarz

  5.0

  Great service appointment from request to completion. Also, very pleased to have the annual service plan with CK Smith the past few years. The service is outstanding. Tim was very professional and made sure the tune up on my furnace was done right the first time.

  ---

  Response from the owner

  Hello Bill. Thank you again for your Google Review. We appreciate your kind words about Tim. Thank you for your support and patronage, it is appreciated!

• K

  Kimberly Christoforou

  5.0

  Duncan has serviced our home for years, he is very pleasant to deal with. He provided a wealth of information about the forced hot air system we have and made some suggestions for better air flow. Thanks Duncan, and CK Smith - this is exactly why we stick with you!

• J

  John Bottcher

  5.0

  In a short span of time I've needed a oil tank and a new water heater. If it wasn't for CK Smith, the silver plan, and the amazing dedicated technicians. I don't know what I would do!. Today my boiler started leaking. By the time I placed the call and the technician was leaving my house . It was a little over 2 hours! Unbelievable customer service and honesty from this company. Highly knowledgeable staff prepared to help you in any way possible. I'm so bad with names I'm drawing a blank on the technician's name. Such a great guy .To top it all off ,he was a fellow fisherman !.So we had plenty to chat about! I've dealt with these people a million times and every time they go above and beyond with the customer service.

  ---

  Response from the owner

  Hello John. Thank you for your feedback about your recent service experience with our technician, Ed. We are happy to hear that our service response time and visit today met your expectations. We appreciate you choosing us for your past installation equipment needs and certainly appreciate your loyalty and longevity with us as a customer. Please call us anytime John, thank you again for your business!

More reviews (2)