Choice Air Conditioning Refrigeration Heating
Heatherwood, Reno, NV

Choice Air Conditioning Refrigeration Heating Reviews

3 stars based on 2 reviews

Featured Comments:

• E

  Emily Lee

  5.0

  Tyler was very efficient, and the price was right. He came out and repaired all of the issues that were on the home inspection from the house we had just bought. A couple weeks later, something wasn’t working right, and he came out again right away and fixed it. He didn’t even charge us because he had just been out and he wasn’t sure if perhaps he missed something. The furnace was working great! Then a couple months later another, separate part needed to be replaced. Everywhere was booking a week out or weren’t taking new clients. It was during a big storm and our house was freezing. Mark came out that evening after hours, got it up and running to hold us over until the part was in stock, and then came out and replaced the part as soon as it came in. We are thankful for them for being so responsive right around Christmas when the weather was freezing. Thank you!

• D

  Dream Team

  1.0

  The absolute worst customer service that I have experienced. I called this vendor to attempt to get my furnace a scheduled appointment as it was not functioning. The owner requested that I email him information and he would get back to me to schedule a time. I did not hear back so I scheduled my services with someone else. This morning, I received a call from the owner that the technician was running late and would be there soon. I informed him I did not need his services and I did not schedule a time as I did not hear back from him. He told me that "he doesn't play this game" and will dropping off a bill to me for their time. What time? Your lack of response in scheduling an appointment and a phone call? No thank you. You can find better vendors with 5 star customer service in the Reno area. Avoid this one.