CBS Mechanical Services
Amsterdam, Wilmington, NC

CBS Mechanical Services Reviews

4.6 stars based on 12 reviews

Featured Comments:

• Z

  Zack Gooden

  1.0

  We had a very horrible experience with Chris, owner at CBS Mechanical. Over promise and under deliver is what we experienced constantly from the bid to the actual invoice on the job, to getting the work done in a timely fashion, to the quality of workmanship. To cap it off he stepped on a fire sprinkler line in the attic above our lobby resulting in over $15,000 in water damage and repairs needed. See pic. Give Wilmington Air a call. It took Chris almost 2 weeks to even start a job replacing insulation on a duct. Wilmington Air was onsite for an estimate the same day as we called and had the repair completed within 3 days.

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  Response from the owner

  Zack, as a business professional this is horribly unprofessional of you. You weren't unhappy with any of the work we did until I had the accident and broke the sprinkler. Additionally, I didn't step on it, I tripped and fell on it. I am only human. I've already filed a claim with my liability insurance and they are taking care of it, it's why licensed professionals in our business have it. I wonder if I should do a review of you and your business practices? Holding my tools hostage because of the damage I caused? Not only unprofessional but illegal. You didn't even give me a chance to make anything right or finish the job, you threatened me and threw me off your premises when I had the accident with the sprinkler. I note how you didn't bother to do a review when things were all good, for example when I made you a priority and came out on nights and weekends, you waited until there was a problem. Your sole negative review of me and my company is more a reflection of you than it is of me or CBS Mechanical. Take care.

• J

  Jodie Weaver

  5.0

  Chris is great! Prompt, professional, and very knowledgeable. Looking forward to a cool summer thanks to him.

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  Response from the owner

  You made a great choice in your system, and you guys were a pleasure to work for. What a nice family you have! Enjoy your AC and call us immediately if you ever have an issue! Blessings!

• S

  Sean Wall

  5.0

  Chris and the guys at CBS Mechanical are unreal. I've used them over the past 4 years for a Wilmington property that I have. It never fails that my AC unit stops working after 5pm. I call CBS and the guys are all over it. They went out recently in 100 degree heat in under and hour. Seriously-call these guys. Awesome work.

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  Response from the owner

  Can't thank you enough for the great review. We are simply doing our job, keeping our customers happy and comfortable. We appreciate the kinds words. -CBS Staff

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