BEAT THE HEAT LLC | HVAC CONTRACTOR
Amsterdam, Wilmington, NC
- Phone:
- +1 855-847-4328
- Website:
- http://randolphhvac.com/
- Address:
- 6420 Amsterdam Way #J, Wilmington, NC 28405
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
BEAT THE HEAT LLC | HVAC CONTRACTOR Reviews
4.3 stars based on 12 reviews
Featured Comments:
J
Jennie Decker
5.0
I cannot say enough good things about these guys. We've run into issues over the past few years with our HVAC and every time I call, someone is out almost immediately and they don't leave until the issues been fixed. They keep you informed of what's going on during the process and in the end, don't gauge you with an outrageous bill. Honest, friendly, trustworthy. Highly recommend!
Response from the owner
Thank you so much We always do our best to provide top-notch Hvac services in North Carolina.
C
Cameron Martin
5.0
My lady and I are new homeowners and we learned really quickly how hard it can be trying to get companies to work with your warranty company when your AC goes out. Our house was 82 degrees. We were desperate. The company we were using just kept giving us the run around and didn’t care. A friend referred us to Paul from Beat the Heat. This man is as passionate about diagnosing and curing your HVAC as I am about biscuits and gravy. (I am very passionate about biscuits and gravy.) Paul came out and broke our unit down to the core and found the exact problem. The man didn’t stop working until our house was cool. He knows what he’s doing and he doesn’t BS you about anything. He’s to the point. 10 out of 10 times I would recommend him and I won’t ever use anyone but Paul again. I am not sleeping in a puddle of my own sweat anymore. Thank you, Beat the Heat!
Response from the owner
Thank you so much We always do our best to provide top-notch Hvac services in North Carolina.
A
Amanda Sobeck
1.0
STAY FAR AWAY!!! This is by far the worst company we have ever dealt with. If I could give zero stars I would!!! DO NOT HIRE!! We were less than 24 hours late on making our payment due to the service possibly being covered by our warrantee company or the company who had worked on the unit prior who had messed up some wiring. We were doing our best to sort it out as fast as possible. We received threatening and harassing messages stating that, because we were a day late, they would be DOUBLING the cost of the service on the original invoice as well as threatened legal action against us when we were not even a full day late!! After speaking to a lawyer, this is actually illegal. They lied to us over and over, threatened us (even after we made our payment we still were bombarded with messages), and were so disrespectful. They are, hands down, the worst kind of people and I truly have no idea how they are still in business. Run!!!!
Response from the owner
I sincerely apologize for any inconvenience our administration may cause, we will take a query on this and get back to you.
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