Castle Home Comfort Heating & Cooling
Neil, Champaign, IL

Castle Home Comfort Heating & Cooling Reviews

4.9 stars based on 589 reviews

Featured Comments:

• m

  michael benway

  5.0

  Castle was very professional, knowledgeable, upfront, and thorough to make sure I get the optimum new furnace and a/c unit on my aging 30 year old system. They were easy to work with and never was pressured into anything. Being upfront, friendly and explaining well what your getting sold itself. The experience built trust and that's hard to find in businesses this day & age. Will update after install process.

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  Response from the owner

  Thank you for the 5-star rating and the kind review Mr. Benway. We appreciate your business. If you have more questions please give us a call.

• C

  Carole Chapman

  5.0

  It was the coldest morning of the year and my house was 46. Luckily the problem started in the pm the day before. I called Castle and the female answering the phone said what can we do to put a smile on your face? You know what I said fix my furnace. Castle was out there at 9 the next day. They are so easy to work with. They take the time to explain all options. And the choice was mine to make with no pressure from them Only help with my decision. They made something which I was dreading quit easy. And the price was great. I now have a business that I can trust. Jeff and all employees are second to none. I am so glad we have a business like Castle in Mahomet. They are hometown pride

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  Response from the owner

  Thank you so much Carole for the 5-star rating and the very kind review! We are so glad that we could help you. Thank you for choosing Castle Home Comfort Heating & Cooling, where we always strive to do our best. We appreciate your business!

• J

  Jeff Chasteen

  5.0

  Everyone was great from initial call through sales then install. Everything was explained. They talked about the different options. Never any pressure. It was all about education so I could make a choice that satisfied me. Installers were awesome. They were polite and considerate. They were right on time and got down to business. We had a new furnace and ac installed. They showed me all about it and made sure I understood everything before cleaning up. Couldn't have asked for a better experience. Highly recommended!

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  Response from the owner

  Glad to hear you had a positive experience with our team during the service call for the furnace and ac installation. We appreciate the business, thanks for choosing us!

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