Cashwell Appliance Parts Inc
Graham, Charlotte, NC

Cashwell Appliance Parts Inc Reviews

4.6 stars based on 58 reviews

Featured Comments:

• E

  EARL coleman

  1.0

  I have purchased here on many occasions but I tell you they are very rude, impersonal and show a general lack of appreciation for their customers. To boot; They have zero covid protocol and are without personality. You can’t even get a smile or hello out of them (at least they act this way towards their ethnic customers) It’s sad that their sales and counter associates don’t have more business etiquette for dealing with the public. Sometimes it’s not what you know but how well you treat your customers; apparently they didn’t get this lesson. Although my part was correct, I was unable to return it because I simply plugged it up ( not used) just installed. I’m very dissatisfied and do not intend to return; I do have options and will not give my hard earned money to just anyone; I will also tell all my friends on Facebook to do the same. I know many techs that will appreciate this warning. The thing of it is businesses like this won’t even bother to reach out for clarity or to apologize. I noticed that with some of the other reviews. Pride is always before a crash!

  ---

  Response from the owner

  I'm sorry that you feel like you were not given the kind of service you deserve. The part was not returnable because you "plugged it up" making it an installed/used part. If you had not installed the part, we would have gladly refunded your money and put the part back on our shelf. We don't sell used parts.

• S

  S Johnson

  1.0

  This is the most GHETTO establishment I have ever dealt with!!! I ordered a part which the representative of this company placed, then the wrong part came, and I was blamed for the wrong order, now Im here to pick up the replacement part and although their HOLIDAY HOURS STATED FOR TODAY, online, stated they are opened til 5pm today, THEY ARE CLOSED!!! IM SO DONE!!! They lost a customer today...

• J

  Janmesh Shukla

  5.0

  Leann C was very helpful and friendly she helped me with a capacitor that I was looking for. Great service and best prices around. Thanks 👍

  ---

  Response from the owner

  We really appreciate your business, the 5 stars and the positive review.

More reviews (7)