Carlson's Heating & Air Conditioning
Pacific, Kelso, WA

Carlson's Heating & Air Conditioning Reviews

4.4 stars based on 57 reviews

Featured Comments:

• A

  Alex

  5.0

  We bought our first home this year, being new homeowners we’ve never had to deal with repairs. Twice in the first two months are heating system went down. During our first cold snap this season and our first snow day (18° outside!!). Both times we were able to get same day service, Andrea was VERY helpful and was able to get a tech out to us ASAP. Dimitri was our technician on both calls. He was very professional, identified the issues quickly, and explained what had happened and the measures he took to fixit and prevent it from happening again. Very happy with Carlsons heating and cooling. We will definitely be using their business for annual maintenance and future repairs.

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  Response from the owner

  Thank you so much Alex! I am so glad that you called so that we could get you taken care of quickly so you could enjoy that first-time homebuyer feeling! We will be here whenever you need us, day or night.

• S

  Shonda Barros

  5.0

  I called several places in the are and no one would help over the holiday week. Carlson's came within an hour. Dmitry was professional and diagnosed our issue. Our heat is working beautifully.

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  Response from the owner

  We were happy to help you! Thank you for taking the time to write a review.

• C

  Claire Pang

  5.0

  I bought a house in Longview just over a year ago. The heat pump was living on borrowed time as it was 18 years old. I dreaded replacing the heat pump and air handler because it's expensive a dozen things could go wrong during installation. After doing my homework, I chose Carlson's to provide and install a Daikin heat pump and air handler. I am so glad I did. The scheduling went like clockwork. Michael and Chris arrived on time and after a couple of minutes of discussing the project, I left the house for the day. When I returned, the new heat pump was installed and everything was put back right where I left it. You couldn't tell anything had happened except that the heat pump/air handler were different. More importantly, everything is working great. The house is warm and comfy and the two units are QUIET. I highly recommend Carlson's for their professionalism, promptness, and attention to detail.

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  Response from the owner

  Claire, this makes us so happy!!! Nobody truly enjoys the process of any sort of construction going on in their home, so I am glad you trusted us to come in and do the job for you! We LOVE our install team so much and we're glad you did too!!! Looking forward to helping to keep that home of yours cozy throughout the years!!!

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