Capital Heating, Cooling & Plumbing
Carpenter, Lacey, WA

Capital Heating, Cooling & Plumbing Reviews

4.9 stars based on 1174 reviews

Featured Comments:

• K

  Kati Sharwark

  5.0

  I hired Capital Heating and Cooling to install a new gas boiler in place of my old (1960's) oil boiler. My house has in floor radiating heat and I wanted something that would keep with the old system/ pipes but more efficient and cheaper then the oil boiler. Capital Heating and Cooling was the best company for the job. This job had many challenges about it and it ended up taking more time, patience and resources then anyone had anticipated. Capital Heating and Cooling stood by the job. Their technicians delivered not only an amazing and quality product on both install and the unit they quoted, but they also stayed patient and professional through the whole experience; even with its many trails. It took longer then expected to get the new gas line in and when I was finally ready to install the new system I was 36 weeks pregnant and desperate to have it completed. Not only did they get me on the schedule ASAP but their techs put in overtime to make sure it was operational prior to my hospital stay. I know this job was a challenge but I truly appriciate the hard work, professionalism, and quality of the job done. A personal thank you to the techs that have come out since for minor adjustments and to the techs that did the overall install. It means everything to my family to have a warm home again and to know you guys will always be there to help us maintain it. Thank you!

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  Response from the owner

  Thanks so much for the review, Kati! So glad we got you back up and running!

• B

  Bridgette McBride

  5.0

  We contacted Capital Heating & Cooling about dryer vent cleaning, and they were able to get us in the next day. The first employee to come out quickly assessed that he needed additional equipment, and within 15 minutes a second employee was out here. They were able to clean out the vents in about an hour and a half all told, and very little contact needed from me. Now I don't have to worry about a house fire when I use the dryer! :)

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  Response from the owner

  Hi Bridgette! Thanks for the review and glad we got your venting back to a safe operating condition!

• A

  Annette Kissel

  5.0

  The technician went above and beyond to figure out our problem, despite it taking him well into a Friday evening. He was friendly and knowledgeable and determined to give us heat before he left. The company was really good at communicating with us every step of the way. Would recommend this company anytime and absolutely loved our tech, Trevor Anderson!!!

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  Response from the owner

  Thanks for the review, Annette and sop happy you were pleased with the whole process. we have been spending a lot of resources to up our game, so glad it is showing!

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