Campbell Appliance Heating And Air Inc
G, Killeen, TX

Campbell Appliance Heating And Air Inc Reviews

3.3 stars based on 120 reviews

Featured Comments:

• K

  Kerra Haynes

  1.0

  They were as slow as molasses to repair my dryer! After they failed to show up or call for our scheduled appointments to finish the repair, I had to continually call and got the run around (good customer service would be them contacting me to make it right). The coupon that I presented was not deducted from my cost. I was also told that they would vacuum out my dryer duct as part of the repair. That was never done. After they left, I had to call them back out because they didn't put the screws back on the back of the dryer. When I dried my clothes, the back would separate from the unit. They made the repair a few months ago and what do you know...the heating coil is out again. IThey are unwilling to help. Just said I was out of luck. Not even to offer a solution or offer to come out to see what may have happened. I absolutely do recommend this company!!

• L

  Lawrence Smith

  1.0

  I set up an appointment w/ them & they didn't show up. I don't know how good they are if you don't show it doesn't matter. They set me up for 2-4 pm. I got a text they were in route at 1:39 pm. I didn't see it & didn't respond until 3:18 pm. I sure would have appreciated a phone call before you wasted my whole day. I have decided to go w/ someone else who hasn't disappointed me yet. Probably not as busy or so successful they can treat potential customers this way. I sure wish I read the reviews prior to even trying these folks. It looks they almost have as many 1 star reviews as 5 star reviews. Not a good quarterback rating guys.

• R

  Richard Kennedy

  5.0

  My ac stopped working in the middle of the night. I woke up miserable pouring sweat. I googled for ac repair companies and this company was the first one that came up in the search so I called them. The lady who answered the phone patiently listened to my issue and insured me that she would get a technician to come see about my problem and call me back within an hour. She explained to me the cost for the visit and explained that it would be waived in the cost if the repair was performed by their technicians. I was getting a little impatient as the hour drew near then my phone rung. It was the lady calling me saying that the technicians was on his way and would arrive in the next 15 minutes. The technicians arrived and assessed my problem and fixed it right away. They even showed me what had gone wrong and gave me advice on how to properly take care of my system. In a matter of 45 minutes they had my ac up and running. I give these guys a 5 star rating. Thanks guys and may God continue to bless you and your company.

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