Briggs Air Conditioning Heating & Refrigeration
Dove, Buckeye, AZ

Briggs Air Conditioning Heating & Refrigeration Reviews

4.5 stars based on 15 reviews

Featured Comments:

• A

  Andrew Boccasini

  5.0

  My A/C went out at 1am and called him at 2:30am. He said he would be out between 8am and 11am. He showed up a little after 8am and I had cold air blowing ten minutes later. Outstanding customer service. I called several other's A/C repair companies and they said they'd call back none did. Thank you again for the great service.

• R

  Rina Martinez

  1.0

  Called to have someone come out for an emergency A/C issue. I informed the man on the phone that my a/c started acting up around 2pm and a few places I've called couldn't come out until tomorrow. Guy raised his voice and said, "Well if you would've called me at 2pm, I would've come out. Now you have to wait until tomorrow." 😲 Rude and so uncalled for. I even apologized for bothering him. Lol. Maybe I caught him at a bad time. 🤷‍♀️ Nonetheless I guess they aren't 24hrs. Work on your costumer service skills.

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  Response from the owner

  Customer called at 10 pm and said her AC broke at 2 pm and wanted someone right away. No one was rude or raised their voice, she was just in her moment considering she had other important things to do before fixing her AC. If I wasn’t 24 hours I wouldn’t have answered the phone. Some customers you will never please and I guess she is one of them. Wish her luck in her search.

• N

  Nancy Martin

  5.0

  Call at 8:30 pm and got an appointment at 8 am. Fan motor was dead and he replaced motor an got our AC blowing cold in about 30 minutes. Very professional and will definitely recomend and use again.

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