Brian's Heating & Air Conditioning
Roosevelt, Winfield, IL

Brian's Heating & Air Conditioning Reviews

4.9 stars based on 211 reviews

Featured Comments:

• K

  Kathy Farrell

  5.0

  Same day appointment, arrived on time. Jason was professional & polite. He explained the problem and promptly repaired it. Also gave me a few good tips on maintaining my heating and a/c systems. Will defiantly recommend them and use again. Price wasn’t bad either.

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  Response from the owner

  Hi Kathy! Our dispatchers and technicians do everything possible to get to our customers as fast as possible yet still providing quality work. We thank you for such kind words. Hope to see you soon for your AC maintenance.

• V

  VR Gant

  1.0

  We had Brian's heating and air conditioning once before to service our furnace. There was no issue and their price was compatible and Jason was professional and seemed honest. So when yesterday our furnace stopped working, having had the previous experience we called to request service. This time our experience was totally opposite. Jason was one and a half hour late and didn't call to let us know that he would be late. After he arrived it took him 5 minutes to tell us that the thermocouple needed to be replaced which he did. The thermocouple is less than $10.00. Total time that Jason spent on this job 15 minutes. The charge $355.00. Such an outrageous rip off. And we are seniors at that. Be aware! That would be the last for us and I would make sure that everyone that I know won't fall pray to them.

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  Response from the owner

  Thank you for reaching out on this matter. I'm glad that we were able to get on the phone and resolve this issue. We value our customers and want to make sure we listen to all problems and concerns that we may encounter. See you next time!

• K

  Kristyn Arcos

  5.0

  Jason came out to the house to check for a possible leak and did routine maintenance on the heater and humidifier. He was very professional, knowledgeable, friendly, and courteous. I believe he did a great job and took the additional time to explain my unit and what was causing the smell. While I didn’t do my due diligence in price comparison, so I can’t speak to competitive pricing, I was very comfortable paying what I did for this level of service.

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  Response from the owner

  Hi Kristyn! Thank you so much for the kind words. We are happy that you're happy and we are glad we were able to help you fix your furnace. Hope to keep serving you for many more years to come.

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