Brandon Casey’s Comfort Crew
Chippewa, Bourbonnais, IL

Brandon Casey’s Comfort Crew Reviews

4.9 stars based on 54 reviews

Featured Comments:

• B

  Brad Arthur

  5.0

  There is no way to fully convey how great my experience was with Brandon Casey's, they are simply phenomenal! Quick story - I was attempting a self-install of a Nest thermostat and kept getting an error code about power in my wires. I couldn't get it working, so decided to reinstall my old thermostat just to get some heat going (temp was in the 20's and our heat had been off for awhile). Then, of course, the old thermostat wouldn't work when I hooked it back up, leaving us with no way to get heat running and the temperature continuing to drop. I found the emergency/after hours number on Brandon Casey's website, which went directly to Brandon himself. I called him during an awards show he was attending, but he still took the time to text me right away asking if one of his technicians could call me to discuss the issue. Within a couple minutes, I received a call from Cody, who then spent the next 45 minutes walking me through the process of finding the issue (disconnected C wire in my furnace), resolving it, and then staying on the line to verify that the new thermostat was working and we were getting heat again, all over the phone and after hours! He was exceptionally professional, patient, kind, and knowledgeable. Before this experience, I had never used Brandon Casey's, but after it, I won't use anyone else. Thanks Brandon and Cody for your truly exceptional customer service!

• C

  Carey Hall

  5.0

  Brandon and Cody really came to the rescue as my furnace decided to retire in the middle of winter. In less than 24 hours they had a new one installed and got us back to warm! Really appreciate it guys ! Call them for all your HVAC needs. The CREW got us back to COMFORT!!!!

• R

  Rob Friend

  5.0

  They are a very professional company and have done several jobs for me with no issues. We do emergency work and this company also makes the most effort to get our customers taken care of. By far one of the best HVAC contractors around.

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