Bottini Fuel
Main, Wappingers Falls, NY

Bottini Fuel Reviews

4.6 stars based on 685 reviews

Featured Comments:

• E

  Elaine Suderio

  1.0

  Awful!!!! I have paid the annual emergency service fee, now we have an emergency- they can’t come to take care of the issue in a timely fashion. There was no communication as to when they can come, meanwhile, we freeze. Ended up hiring a plumber/heater expert to check the boiler as there is leaking water in the boiler. He replaced the valve/gasket but still no heat. Called Bottini again, we are not a priority at this point and I told them my pipe could freeze if they don’t address this sooner and may burst and would be a bigger problem. And of course 24 hours later, it burst and I have to spend more money to have this fixed. Had they addressed the problem 24 hours prior, I would not be in this situation. Looking for a different company at this point. I have been a loyal customer but when you need them, they were not there to help. Awful!

  ---

  Response from the owner

  Ms. Suderio, we are very sorry this was your experience and will calling you momentarily.

• P

  Peter D'Luhosch

  5.0

  I had a new thermostat installed on 2/3/22. I never asked the technician for his name, but he was an absolute joy to work with. He was very knowledgeable and professional. The work was done quickly. I am extremely happy with the way it turned out.

  ---

  Response from the owner

  Thank you so much!

• D

  Diana Ritchie

  5.0

  Called Bottini service at 8:30AM to fix a leaking water issue on my furnace. The service man came 1 1/2 hours later which was very prompt in my opinion. He did a great job completing the task in less than 1/2 hour and now no leak. Thanks! Gladys H.

  ---

  Response from the owner

  Thank you so much for your business. We appreciate your feedback very much!

More reviews (2)