Biggs Service Company
I-40, Amarillo, TX

Biggs Service Company Reviews

4.7 stars based on 27 reviews

Featured Comments:

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  Brad Van Camp

  1.0

  I called and was given a prompt appointment to evaluate my dishwasher. On the day of the appointment I get a text asking to move it to the next day. On the next day I get a text to expect him to be late. After the appointment time I get a phone call saying he wanted to come an hour late. I said, 'I guess so', and then he said 'You know what? I'm cancelling. You'll find somebody else.' My opinion is you will need a full-time house sitter to accommodate appointments for Biggs Service Company.

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  Response from the owner

  The technicians have the right to refuse service when they feel threatened or a client has become angry, and management will not question their decision. Our goal is to make your repair as painless as possible and starting out a project on the wrong foot never achieves that goal. You will need to seek service from another provider. Please accept our sincere apologies for the inconvenience.

• L

  Lizzy Sharp

  5.0

  Greg came to assess our broken double oven. He was the third serviceman to look at the issue. The first didn’t even really look at it. The second said they had to order a part. A month after, after not hearing back, they said they wouldn’t be able to fix it after all. I called Biggs and reached Greg. He came the next day, truly looked at the problem, gave us a reasonable solution to actually be able to fix the oven. Then he advised us a way to fix our issue that would actually result in him making less money. I am impressed with this company and this serviceman. We have a lot of rental properties and work with a lot of repairmen and contractors. Finding one who has integrity, promptness, professionalism, and extensive knowledge is rare!! We will be using this company again.

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  Response from the owner

  Thank you Lizzy, great review, it means a lot. Best regards.

• L

  Linda Patterson

  5.0

  They did an excellent job chasing down a part and fixing an older washing machine that kept me from having to purchase a new one. Will definitely use them again

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  Response from the owner

  Thank you Linda!

More reviews (7)