Best Buy
Southpark, Colonial Heights, VA

Best Buy Reviews

3.9 stars based on 1928 reviews

Featured Comments:

• W

  Wesley Black

  1.0

  Worst customer service I have ever experienced. Ordered a fridge in June of 2021 with delivery date in October. Best Buy cancelled my order twice. Finally received a fridge today and what they sent was a used fridge full of food and mold (see pics). The only resolution the GM (Jevaughn) offered was to cancel my order. Now I am back to fridge shopping and awaiting a refund which has yet to be initiated.

• R

  Roger Underhill

  5.0

  Every time I come in this place it is an educational experience. The staff is friendly, helpful and most seem to really like working there! During these crazy times they can't always have everything in stock but they do a good job of letting you know what's up in the world of electronics and gadgets!

• M

  Michael Daugherty

  2.0

  I usually try to shop at a local store, figure it's keeping local people working. Stopped in today looking for a speaker system for my TV. Prolly spent a good hour looking, trying to figure out my options, while the whole time 2 employees stood talking and having a good ol time at the counter not 10 feet from where I was. Not once did they bother to see if I needed any help. Left the store, went online and figured out what I wanted, and ending up buying it online. I would much rather spend my $$ in a local store, but it seems they have no interest in me doing so. I usually complain about people purchasing online, but I now understand why they do. What a shame.

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