Beltway Air Conditioning & Heating
Spring, Arbutus, MD

Beltway Air Conditioning & Heating Reviews

5 stars based on 156 reviews

Featured Comments:

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  Sheri Pick

  5.0

  Rudy came out to look at unit. A free service provided a few months after install of new HVAC unit. Great customer service! Rudy was extremely polite and professional. Happy to have him in my home again. Beltway doesn't miss a beat. I haven't met anyone yet at this company that isn't a top notch professional. Highly recommend.

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  Response from the owner

  Hello Sherri, Thank you for taking the time to leave Beltway Air Conditioning & Heating a review. We are glad to hear everything went great! We strive daily to provide excellent customer service.

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  Toya

  5.0

  Amazing customer service paired with exceptional technical expertise equals repeat customers! Thank you Beltway! Mo is always so friendly, knowledgeable and so patient with all of our questions. I regret I forgot the names of the technicians that did the installation of our HVAC system but they were professional and went above and beyond to ensure our new system was up and running. Our old heater went out two weeks before Thanksgiving but within a week of calling Beltway we were warm and cozy before we knew it. Beltway also offered us portable heaters until our equipment came in. They communicated every step of the way! Our family is so grateful!

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  Response from the owner

  Thank you for the amazing review Toya! We are so glad to hear that you have had a great heating and air conditioning service with Beltway and continue to be apart of the Beltway family!

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  Bryan S

  5.0

  I initially sent out numerous request for repair estimates, and quotes to replace my HVAC system. Beltway Air Conditioning & Heating was one of very few that actually took the time to respond. They followed up asking for additional details, to include my availability for technician diagnostics. Beltway got me on the schedule, and my technician Rudy showed up on time, and was very respectful/courteous. During the diagnostic process, Rudy took the time to explain what he was doing, showed me the components, and explained what their purpose was as well. Rudy completed a very in-depth diagnostics process, going far and above the previous company that came out the week prior. He then explained his findings in layman’s terms so that I could understand what my options were, and his recommendations. At no time did Rudy push additional services, or try to upsell equipment either. I was provided with multiple estimates or options to choose from, including repairing the 30+ year old system to keep it limping along, or proceeding with the replacement. Ultimately, I decided to replace the system, and not take the chance of it having a complete failure during the middle of summer. I knew when purchasing the house approximately a year ago, that this was going to need replacement relatively soon. It’s lifecycle was double the time they’re designed to last, and function. Thankfully, Beltway also works with a finance company to make the process as easy as possible, and their terms are relatively good. This process has been fairly pain free, minus my system dying a week ago. With that said, the entire Beltway Heating & Air Conditioning team has been very professional, helpful, and attentive to my needs as a customer.

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  Response from the owner

  Thank you for the amazing review Bryan! We are so happy that Rudy was able to provide 5 star HVAC service and was able to provide you many options to choose from! Thank you for joining the Beltway Family!

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