Bel-Aire Heating & Cooling
Lenox, Portage, MI

Bel-Aire Heating & Cooling Reviews

4.7 stars based on 467 reviews

Featured Comments:

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  Amy MDominguez

  5.0

  John came out to share the different furnace options. He was very pleasant and knowledgeable. Our furnace was slowly dying so he brought us several space heaters to warm our house. Three days later our new furnace was installed. The individuals who came out to install our new furnace, Rob and John, worked efficiently. They were both friendly and worked with no interruptions. If you are looking for a furnace, this is the place to choose. Our experience was seamless and positive!

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  Response from the owner

  Mrs. Dominguez, Thank you for purchasing the new furnace from BelAire and being patient while we installed it during these last few cold days. I was apprised that your installation was a little more difficult then the standard and know our installers were prepared for the job on arrival. It's great to hear we met your expectations and will work to keep it that way. I'll pass on this review to my install and sales managers also. Thank you again, David Lambright, Owner

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  Michael Koets

  5.0

  They installed the heating and air conditioning systems when our house was built and have maintained them since then. Very professional, very through, and meticulous attention to detail. Michael Capellini was our most recent service individual and was an excellent representative of your company.

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  Response from the owner

  Thank you for all the years of business Mr. Koets. I saw Mike yesterday and showed him your comments. He was pretty happy to know he exceeded your expectations. Have a nice spring season. David.

• S

  Seth C

  5.0

  If you're looking at reviews to see if this is a good company to contact about doing work in your home, look no further. This company, from the moment I called to set the initial appointment to get a bid--to the last handshake before they drove away after the install, was the most honest, informative, trustworthy, professional, thorough, personable hard-working company I've ever seen in the home improvement industry. There was no high pressure sales pitch, instead I was educated and shown options that fit my wants and needs. There was help in the financing process. They even double checked the scope of work with me a second time at my home before scheduling the installation, just to make sure they were getting everything I wanted taken care of the first time. The installers arrived right on time, like a small army of expert technicians, and knocked out my furnace, humidifier, air filter, a/c, additional ductwork, relocation of items and several other odds and ends in one day. They laid down drop cloths from the door of my basement all the way to the furnace and everywhere they worked to protect my carpet. They made sure to keep my gate closed at the top of my stairs for my toddler. They even had a hand broom and dustpan to sweep up the smallest pile of drywall/sawdust that I was gonna do myself. They weren't bothered when I had questions or when I watched closely to see what they were doing next. I'm freakin blown away by everyone and everything from this company. I wouldn't waste your time even looking anywhere else. These people are pros and worth every penny.

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  Response from the owner

  Wow, Seth, I'm freaking blown away by your review. Like I'm sitting at my dining room table kind of misty eyed. Thank you, thank you for letting me know what a great job my total crew did for you. This is the best and most detailed review we have received and it for sure will be making the rounds with my management staff onwards to all those who work hard to exceed our customers expectations. I wish you a happy fall season and thank you for choosing BelAire Heating. David Lambright, Owner.

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