Bates Mechanical Inc.
3rd, Bloomington, IN

Bates Mechanical Inc. Reviews

4.1 stars based on 9 reviews

Featured Comments:

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  Erica McGlone

  5.0

  Had a different company come out in the spring, put too small of compacter in. Called them back today and they said they would make time to come out later today but might not be able to fix it. Called this company and said they would be out within a couple hours, arrived promptly which wasn’t expected on weekend call. Took about 20 minutes for him to fix the problem and charged about half the price as the other company for an off hours call! Would highly recommend this company. 👍🏻

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  Response from the owner

  Good day Erica, We're reaching out to let you know that your amazing review has kept us smiling all day long! Our staff is constantly working hard at finding ways to exceed expectations and provide impeccable service. Because we love what we do, your opinion is very important to us - it lets us know where our focus needs to be. If you'll ever need a dedicated ac repair specialist again, always feel free to reach out to us anytime. Thanks again!

• H

  Heidi Lentz

  5.0

  Bates installed a new furnace for us this fall. They went above and beyond to do the job right. Knowing we sometimes have water problems in the basement, they put the unit up on blocks, which is exactly what we wanted. Thanks, Matt for coming out to do the quote and following up on the project, and thanks Tom and Larry for working hard to get the old furnace out and the new one in and running! Great company and people! - Daniel & Heidi

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  Response from the owner

  Heidi, Thank you so much for taking the time to write such a fantastic review - it means a lot to us. Our commitment to everyone is to provide the greatest experience possible from the best team in the business. We wanted to let you know that taking the time to tell us what we are doing right keeps us striving to do better. We look forward to serving you again - please reach out to us anytime when you need a furnace installation service. We're always here for you. Thanks again!

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  Wendy Smerk

  5.0

  Bates Mechanical installed a new Bryant HVAC system in our home about 9 years ago. This winter we were having an intermittent noise issue with the inducer motor on our furnace. Because THEY registered our system when they installed it, all parts have a 10 year warranty. They came out quickly, assessed the problem, and replaced the part. Yes, we paid a little for the labor (less than an hour) but it saved us hundreds of dollars. Through the whole process they were very professional and easy to work with. We definitely would recommend their products & services!!

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  Response from the owner

  Wendy, Getting great reviews like yours ranks among our favorite things - thank you so much! We're so happy to know that your experience with our company exceeded your expectations. We're delighted to know our staff delivered above and beyond your expectations. That's why your opinion is so valuable. Can't wait to serve you again in all of your ac installation needs in the future. Until then, if you have any more questions, we're always ready to take your call. You made our day, thanks!

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