Bates Heating and Air
Plaza, Granbury, TX

Bates Heating and Air Reviews

4.9 stars based on 80 reviews

Featured Comments:

• m

  marinda williams

  5.0

  We have had an all around wonderful experience with Bates Heating and Air! David quoted us a fair price -way less than many competitors in town! We got multiple quotes from other places and at Bates the service we received was unmatched. Jason installed our unit and was thorough, professional, kind and an expert. We hope we don't have to replace our AC again but we will definitely be using Bates for any other services we will ever need!

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  Response from the owner

  Hey Marinda. We wanted to take a moment to thank you for telling us about your great experience with us. It's great to know that our commitment to providing superior ac repair service has made such a positive impact on you. We're laser-focused on your satisfaction. That's why your opinion is so valuable and will be shared with our team. We hope that we'll earn the opportunity to serve your cooling and heating needs in the future. Thanks again!

• K

  Kent Hamm

  5.0

  Bates was the best company I could have chosen! They were so understanding and helpful to get through a worn out system, they helped in anyway possible to get through it! I now have a new system that is awesome! Bates is by far the best, the world needs more people like them!

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  Response from the owner

  Hi Kent, Thank you for taking time out of your schedule to send such an amazing review! We couldn't ask for a better compliment. It lets us know that our commitment to superior services is really working. We wanted to let you know that taking the time to tell us what we are doing right keeps us striving to do better. We can't wait to hear from you again. Please remember that our team is always by your side. Thanks again!

• r

  richsand1000

  5.0

  Bates Heating and Air installed a new system and we couldn't be happier. David (owner) made several recommendations that were not even mentioned by two other companies. Now the entire house heats and cools comfortably, including an upstairs room that would never completely cool down in warm weather. The installation crew was professional, friendly and sensitive to us being inconvenienced during installation. I highly recommend Bates Heating and Air for any of your heating and A/C needs.

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  Response from the owner

  Hi, Thank you for taking some time out of your busy schedule to send such an amazing review! Our company is built on the foundation of providing the highest service quality with excellent customer satisfaction every time. Your feedback makes a big difference for our company and helps us make the right decisions moving forward. We look forward to serving you again - please reach out to us anytime. We're always here for you. Thanks again!

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