Ball Heating and Air Conditioning Inc
US-54, Andover, KS

Ball Heating and Air Conditioning Inc Reviews

4.8 stars based on 55 reviews

Featured Comments:

• B

  Brett Hartley

  5.0

  We have been using Ball For years. Our furnace stopped working properly during the night. I called the next morning and they had someone out that day. Tim was our technician. We have had Tim as our technician several times and he is great. Professional and very nice! Thanks for being there for us Ball!

• m

  mike casamento

  1.0

  Called Ball's for service on my Lennox furnace, explained the error message on pressure switch, also said I can get the Furnace to run about 2 weejs , then same error message occurs. Since I was leaving town for a month, (just before this huge cold spell) I wanted it checked out. They came out (same day) cleaned exhaust portion, did tune up, were there less than 45 mintues. 2 weeks later, while gone, my friend stopped by to check on house and heater was not working. Temp was 46. Called Ball's to come back out. I told service person we were getting same error code. After further conversation they never checked pressure switch 1st visit. When they were there second time, said it was pressure switch, but could not get part for a week. I asked if I should call a certified Lennox dealer. They said it was up to me. Called local Lennox repair company, (Finnix) They came out (same day) checked pressure switch, said it was fine. He said he recycled it several times. He thinks it computer board. He blew out everything, thinks what he did will take care of it. He said they have parts if needed, but I should see what happens to see if it continues, since computerboard is several hundred dollars to replace. Charged me $84. Ball's 2nd bill was $114, plus claimed the switch was bad. I asked for a reduction of the second bill but was refused. Very disappointed, either unknowledgable service tech or he wasn't honest with me.

• C

  Chad Houghtaling

  5.0

  The team (Mike & Tim) at Ball went out of their way to diagnose and repair our geothermal unit for a very reasonable price. They are extremely knowledgeable, friendly, and professional at servicing HVAC systems and I won't hesitate to recommend and utilize them again in the future. Many thanks!

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