B&G Heating and Air
Kline, Jacksonville, FL

B&G Heating and Air Reviews

3.7 stars based on 9 reviews

Featured Comments:

• M

  Matthew Sparks

  1.0

  I have given B&G two tries and have been disappointed in their customer service. My first experience was two years ago when my A/C wasn't blowing as cold as desired and leaking water. They could not find a leak in the system and recharged it. They said the leak was due to the lack of Freon in the system. About a year later I had them come back out because it was blowing warm again and I wanted to have them find the leak since they initially recharged the system. I was told that the previous tech may have left the system low, which doesn't make sense since it worked for almost a year, and recharged the system again. As for the water leak, the tech adjusted my drain pipe, but I'm still getting water in the house. I called back and was told I'd have to pay again for service on the system because I am outside of the 30 day warranty (5 days over). Also this was the first time I had heard of any 30 day policy. This company is a huge disappointment and very unprofessional after the service. They have proven that they will lie and not take ownership of their own work as a company. My total for the two visits was about $600 and nothing is fixed. I will be calling a competitor for future service.

• M

  Marlen Rumiantseva

  1.0

  Didn’t show up for appointment we had on a Friday... by the next Wednesday I still had not heard from them. When I called to find out what happened the lady simply said: oh we got too busy and we couldn’t make it your appointment. Mmkay... but no phone call to let me know?? That’s great customer service there.. Not! I’m taking my business elsewhere.

• K

  Kathy Smith

  5.0

  Very good service. Good price.

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