First Coast Climate Control, LLC
Square, Jacksonville, FL

First Coast Climate Control, LLC Reviews

2.5 stars based on 6 reviews

Featured Comments:

• D

  Darin Delegal

  1.0

  We were customers of First Coast Climate for a few years on their yearly (billed monthly) maintenance plan. Once COVID started, their service went downhill. They became nearly impossible to reach, they missed maintenance appointments, etc. As time went on, they became increasingly difficult to reach. We had an appointment for our winter maintenance last November 2021. This appointment was missed and after several attempts to reach the company, I finally made contact. I was informed that they were switching away from the maintenance contracts and I would have to pay for the November service out of pocket. After going back and forth trying to figure out where my contract ended and where I now had to start paying for the maintenance, we decided to cancel service with them. Since that time, they have continued to bill me for my monthly maintenance contract (December 2021 and now January 2022) and have been impossible to reach via phone or text. I have had to dispute the charges with my credit card company, but First Coast hasn't responded to either dispute. Do NOT do business with these folks. They are dishonest and unreliable.

• A

  Amanda Cox

  1.0

  After nearly a year, my wife is finally letting me post this. I sought First Coast Climate Control out because of a positive review. Needed a repair to the coffin the handler sat on and some minor maintenance. The technician was terrible, missed details, forgot to bring parts (twice), took a hammer, left a sprayer, said a vent was blowing air and then that it was an intake vent. He spoke to a girlfriend on the phone about hi pain medication use and his employer needing to pay him commission and then comes in to tell me we need to do x for $$. Meanwhile, he didn’t check the one thing I specifically asked him to check. Plus he smoked, left cigarettes butts in my garage. Two repair trips to our house by one technician and then another trip by a different technician. I thought I was a case of ‘good company hiring a terrible tech’, so I let it go - trying to give the company the benefit of the doubt based on the positive reviews I had heard and the quality of the second technician and the office staff. Also, I figuring it was settled and I wouldn’t have to use them again. Immediately afterward we noticed the heating pump blowing was cold air (literally dropping the temperature in the house). We’re hoping the first technician just overlooked something when he put the system back together. This summer the unit started leaking again - its Florida, humid, etc. I go check to see if the united is iced up. No, not iced but there’s ~4 inches of standing water in the coffin. Put a level on it and the damn thing is tipping AWAY from the drain. It hasn’t been draining correctly this entire time. I had such high expectations from First Coast Climate Control and have been very disappointed. First Coast Climate Control needs to do a better job of screening its technicians. Have not and will not do business with them ever again.

• R

  RJ Singer

  1.0

  I have been a subscriber to the $14.95 a month "service plan" for 2 years. They charge me $14.95 a month LIKE CLOCKWORK. What have I received for my money you ask? The pleasure of one partial service and many messages and requests to schedule cleaning and inspection IGNORED. Not even a call back to thank me for the money each month and tell me how stupid I am to keep letting them take it every month. My "service plan" included 2 cleanings and inspections a year and discounted parts and service. GOOD LUCK GETTING SO MUCH AS A RETURNED CALL let alone any service!!

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