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Long Heating and Air Conditioning Inc.

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Lennox Stores (PartsPlus)

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Bradford HVAC Repair Mauldin

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This page contains information about Authorized Heating & Air Conditioning in Mill, Greenville, SC which locates in your neighborhood. You can discover information of the hvac repairing service like opening hours, addresses, phone numbers.

Authorized Heating & Air Conditioning in Mill, Greenville, SC | HVAC Near Me

My heat pump went out in the coldest month of winter. They came out quickly for a quote on a new pump. They were very gracious to explain everything we asked about and worked to get me the best value on best type of unit for my home.

Been using Authorized for many years and your tech Miles is the best one sent out yet.  He was professional, courteous, knew what he was doing and kept us inform as to what he was doing and then recapped our service.  Great job.

Excellent customer service at every point.  Responsive to all questions and concerns.  Thorough in educating about the different options and explaining the process, what to expect, the timeline.  Clear communication.  Installers great.  Cleaned up completely each day.  Highly recommend.

Authorized heating and air has been coming out every fall and spring for many years to provide preventative maintenance to our HVAC unit.    This fall, Gary discovered a faulty (worn out) part in the unit.  The part was not available in Greenville, so had to be ordered.  It came in promptly and Gary returned to install it.  Of note he is the person that installed this system new many years ago!  I highly recommend this company.  The office staff has worked with me and my work schedule to get things done.  They communicate well in making appointments and letting us know what is to be expected.  Excellent all the way around!

Our tech, Miles, is a very impressive young man.  He was very thorough and polite.  He took the time to explain what he was looking for and suggesting "best practices" to keep our system running efficiently.

As always, Authorized Heating and Air is competent, timely, and a pleasure to work with.  Gary did the initial installation in this new house 13 years ago and has been back twice for service calls.  That record should speak foe itself.

I called this company after having issues with a different one. The previous company we used kept trying to tell us things were fine so we would keep paying them to recharge our system with refrigerant. After paying them $1,100 in two years for a still broken system, I'm really glad I called Authorized. The technician was very friendly, professional but conversational as well, and he explained everything so that it made complete sense. My experience with who I'm assuming is the office manager was also great. I called around 11:15 on a Monday morning with no AC on a 90 degree day. They told me they were booked solid and it would probably be the next day before they could come, but she said she would take my number in case someone finished early and could make it out here. She said she would call me either way to let me know just so I wasn't sitting around hoping. I had already called some other places and they all said they were booked until tomorrow, but she was the only one to offer to try and squeeze us in if possible so I immediately knew I wanted to go with them. Sure enough, she called a couple hours later to let me know someone would be able to come later in the afternoon and that she would call again when she had an exact time. She called a third time to let us know when the technician was 20 minutes out. Fantastic customer service all around. It's only been a day so I'm still waiting on our unit to arrive and be installed. I'll update my review if there are any issues, but as of now I definitely recommend this company. It's hard to be nice when you're sitting in an 87 degree house just sweaty and miserable, but so far they deserve the positive feedback.

PS: Their diagnostic/service fee is comparable with every other place I called; it's $10 more than some, and $10 less than others.

Authorized H&AC responded quickly and professionally to my call for help.   They were able to see me the following day and within an hour had analyzed, explained, and fixed an AC flow issue which had existed since the home was built.   Wish I had called them sooner !!!

I'm glad I got a second opinion, Luis was excellent and solved the issue right away. I'll definitely be using them next time I have a problem.

They also don't work on commissions unlike other places so you don't feel like they're trying to up sell you just for the sake of it.

I wish these ratings went to 10. I would write more than people would read if I listed every fantastic thing about Authorized. Excellent service, excellent work, and genuine care for my family's comfort, as well as the financial impact our BAD AC was having on us. They got us set up right, redesigned our system, and got my wife comfortable in her home office with a mini-split. We went from trying to stay cool in 80-degree weather to feeling too cool in 100-degree weather and having to turn down the system. Truly a fantastic experience, from the first phone call to the last handshake. There wasn't a spec of dust when they were done. I think it might have been cleaner when they left than when they got here. Thank you, thank you, thank you! I am recommending you to everyone we know. As I said, I could write forever about this truly remarkable experience.  10 Stars!!

Jones Family in Mauldin.

Authorized Heating & Air Conditioning
Mill, Greenville, SC

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Authorized Heating & Air Conditioning Reviews

4.9 stars based on 239 reviews

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