Anderson Air
Raleigh, Wilmington, NC

Anderson Air Reviews

4.8 stars based on 161 reviews

Featured Comments:

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  T S

  1.0

  I had read negative reviews of this company prior to using them, but was restricted to them due to my home warranty. They replaced my HVAC (covered by the warranty) and I paid them in full to replace all of my downstairs ductwork as it has been severely damaged by rats. They replaced the main trunk and ran new side shoots towards each boot, but spliced these new side runs onto the old ductwork before reaching the boots. They also did not pull a permit for the ductwork. Had I not been home when the inspector came for the unit, I would have never known they didn't pull a permit for the ductwork nor that they spliced the side runs instead of replacing the whole line, as I'd paid them to do. This was discovered in June; they did not address this issue until January. The owner would never return my calls. Very, very shady company.

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  Mark C

  5.0

  Anderson did an excellent job. They responded timely to our initial request and came out and did a thorough inspection and provided us with a competitive quote for replacement as well as providing options for improvements and upgrades to our older system. The on site technicians were very competent and the foreman, Nick, did an excellent job with the installation and then spending considerable time explaining the system and how to navigate/operate it for efficiency. The team overall did a great job and we would highly recommend them to anyone in the local area needing HVAC service. We will be sure to use them for our maintenance contract. They are knowledgeable and provide excellent customer service.

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  Randy Hall

  5.0

  Justin has a solid crew that I've worked with for several years on both my residential and commercial properties. Anderson Air performs my maintenance and has installed several new systems, most recently a compressor unit and indoor coil to upgrade my R-22 unit to 410A at my residence. They work with each customer to provide the best option at reasonable prices, without gouging them for coolant costs, like many other services.

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