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This page contains relevant information of ANCAE Inc Heating & Air Conditioning in McLeod, Albuquerque, NM which locates near you. You can find contact information of the hvac repairing service like opening hours, addresses, phone numbers.

ANCAE Inc Heating & Air Conditioning in McLeod, Albuquerque, NM | HVAC Near Me

Purchased this unit from ANCAE. PVC and copper tubing always leaked. Inexperienced installers. Made a service call on Friday. Charged me $135 for caulking. Basically put a bandaid on the problem. Owner of the business refused to fix the problem correctly and told me to take my business somewhere else. Wow!

I was visiting my mom in Albuquerque for thanksgiving and her heater went out. We were calling around to get a company out to look at the heater the same day and no one could make it. ANCAE was recommended by a friend and they were able to make it the same day. They were very knowledgeable and we we’re happy it was a simple fix with a broken belt. The technician Joseph  was friendly and informative through the whole process. I’m very happy we were able to find this heating company.

The technicians fixing the furnace issues, and they knew instantly from the symptoms the problem that was created when another company installed the furnace, out of the 2 furnaces I have. They  were efficient and showed me before and after the work what they had done. The Technicians had cleaned any mess they had made, not leaving it to me to clean after them.

Joey came out to do the shut down on our swamp cooler and get our heater going. He was a couple minutes early for our appointment. After all the other service appointments that come whenever they feel like it in a 4 hour window, what a welcome surprise that was. Then he was totally professional. He got the whole thing done in an hour including rinsing out the filter for our heater. He even showed me each step so if I wanted to, I could do it myself next time. I will definitely be calling them again in the spring when its time to turn the AC back on and shut down the heater. Thanks so much ANCAE. You are the best!!

ANCAE is awesome. I had a problem with my condensate line. They came out the same day and made the necessary modification. No charge!  I highly recommend them!

My water pipes froze and broke over Christmas and again during February snow storm. Both times the owner was responsive and kind. His crew came out quickly and we're friendly and professional. They completed the work quickly 😊 and the cost was very reasonable. Will use again but hopefully won't need too! Thank you to ANCAE.

Should have read these reviews first. I called this company because they originally installed the water heater in my newly acquired house and it had a slow drip i wanted fixed.
While they sent out a guy the next day, it took him many hours and three trips back to his shop only to leave the problem worse than when he started. Had the audacity to present me a $500+ repair bill and tell me he was done. He not only failed to repair the leak, he burned the ceiling above his poorly soldered repair. When i called the following morning to complain and request they send an experienced plumber to fix their mistakes, they offered no solution other than sending the same guy.
This company has no right to be doing business. Ought to have any licenses revoked. Do not waste your time. Maybe i should be grateful they didn’t burn my house down.

Buckle up- this is a long one but it's worth it. ANCAE is by far the worst company I have ever encountered in my life. I am a property investor so I work with a lot of companies like this in ABQ. I had to learn the hard way that ANCAE Plumbing does bare-minimum work. I hired them to install a very expensive HVAC system in my own home (in October 2017) and it has been nothing but problems ever since.
Seven months after ANCAE put in our HVAC system, a different plumbing company came to my home to remedy a non-HVAC plumbing issue and they just happened to notice that there was no city inspection tag on my HVAC units that ANCAE had put in several months prior. Up until this point, we were already pretty unhappy with ANCAE due to numerous other issues we've had with the system, so I immediately called the owner of the company- the lovely Andall. I asked why our system was never inspected by the city, to which Andall replied, "well we've been busy". I don't think he would have ever had this system inspected if I had not asked him (it's also my fault for not knowing that this system would need to be inspected by the city in the first place- a mistake I will never make again). The other plumbing company also pointed out a million things that ANCAE did poorly or incorrectly- yikes.
So Andall begrudgingly started the city inspection process with me. It took EIGHT visits from the city inspection department to get the system approved. The approval process took months because the system was installed  so poorly. It was a huge waste of my time and the city inspection department's time to have to make 8 visits to my home before the system could be approved because ANCAE didn't do it right the first time. Or the second time. Or the third......and so on. At this point, I'm ripping out my hair in frustration that a company is allowed to treat decent people like myself this way. Shame on them. At least I know I'm a good person and could never treat anyone this way.
And please skim over the Google review from reviewer 'John Green' below- he works for the company and has been to my house to do ANCAE work! You can tell this company is aware of their multiple bad reviews because they're having their own employees write good reviews for them LOL. And yes, John does point out in his review that this a Christian based company. That doesn't mean that they'll do good work, however. And Andall is quite possibly one of the rudest I have ever worked with ever. He is the master of playing the blame game when you call in to tell him that your brand new 40k HVAC system is broken (which has happened multiple times already). When I spoke with him I explained that a simple, sincere apology would go a long way but he just doesn't care (how "christian" of him, eh?)
Several months ago one of our furnaces stopped working so I called him to get it repaired. But he was going to charge me for it, so I opted to go with a proper plumbing company to do the repair since I was going to have to pay to get it working again regardless. I understand that equipment will break down from time to time just from wear and tear, but this company's greediness takes it a little too far. Seriously, use ANY other plumbing company in ABQ before this one. ANY. Whenever I bring up 'ANCAE' to any other plumbers I work with in ABQ, they know exactly who I'm talking about because they're known in the local industry to be the worst in town. It is worth noting that Andall's daughter and son-in-law were much easier to deal with.

UPDATE SEPT 2019: less than two years after having the HVAC system installed at our house, we have had to have multiple repairs made to both machines in my home. The company I hired do do the work determined that the machine with a busted motor was installed incorrectly by ANCAE.

I never write reviews this long, which must be a testament to how unbelievably horrendous ANCAE is. Now do yourself a favor and steer clear of this company for the sake of your wallet and sanity.

My heater and water heater went out a couple days before thanksgiving! They were able to come out the day after I called them for assessment. They would be closed for Thanksgiving so the owner moved things around and was able to schedule my appointment for the Wednesday before. Everyone was very courteous, respectful and I am impressed with the quality of work provided. John did my install and he is awesome! They were in and out within 5 hours. That included having to replace the floor after taking out the old and before putting in the new units! I had an great experience and highly recommend this company!

After installing almost $4000 worth of return air duct-work and a $2000  whole-home humidifier in my home, I was charged $276 for the follow-up service visit to make sure both  installations were correct and the duct-work solved the issue I was having.  It did not solve the issue and I feel as though prior to adding duct-work, this company should have taken the time to investigate if this was the necessary fix.  As I explained to the owner, " I am not an HVAC professional - that's why I hired you."  They're now telling me my 5-ton air conditioner is over sized but they would be glad to put in a 4-ton replacement!   Just to be clear, I had no issue with the technicians and found them hard-working and honest.  John was especially helpful and truly showed concern and empathy for our issue.  My issue was with the owner, Andell.  I found him uncooperative and lacking any customer service skills.  I have no problem paying for service fairly and correctly performed, however, as a veteran and Christian, for that matter, I feel as though I was overcharged. My opinion!

ANCAE Inc Heating & Air Conditioning
McLeod, Albuquerque, NM

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