American Facility Solutions
Staton, Greenville, NC

American Facility Solutions Reviews

3.7 stars based on 9 reviews

Featured Comments:

• B

  Britan Stepanek

  1.0

  They don't pay their vendors. I've been waiting for a check from them for 63 days. It was presented to them as due on receipt via email. I get cussed at by the office lady who answered the phone when I tried to inquire about being paid.

• P

  Precarious Proletariat

  1.0

  Tried to rip off my mother of 83 years old and left the heating element disconnected, screws left out, wires left exposed installed a used transformer that was rusted and dented has if it have been dropped . Now we have to hire someone else to get the job done right. Then wanted $1500.00. Do not use.

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  Response from the owner

  Mr. Nelson, Your version of the facts are innacurrate. We were contacted by your tenant after they had been without heat for 12 days after you attempted to install a heat pump in place of a gas pack. Upon our inspection, multiple code violations were found, not the least of which were electrical violations that could have easily resulted in a fire, putting your tenants lives in jeopardy. Over 9 hours of our technician's labor was required to get the "new" unit safely operational. The heating elements were intentionally disconnected because the circuit serving the heat pump was inadequately sized and improperly installed. In conclusion, we were able to provide your tenant with heat when you could not. According to the building inspector, no permits had been issued for this job. It is our understanding that you were required to obtain proper permits and make corrections to bring the installation up to minimum code and pass final inspection when complete. In the future it would be wise to hire licensed professionals for work that you are not qualified to complete. We and the local inspector have full documentation of the conditions we found if you would like to compare notes.

• L

  Larry Driver

  5.0

  Great place to work we do great work and would love to do yours give us a chance to show how we make everything we do right and about the customers needs