AllParts
Hawley, Milwaukee, WI

AllParts Reviews

4.1 stars based on 111 reviews

Featured Comments:

• E

  Eliz Lowe

  5.0

  We had an excellent experience with AllPartsGrills.com (Parts USA Grills). I spoke with Mark on the phone, he had the parts in stock, took my order and emailed me a receipt right away. We spoke on Monday and received the parts four days later on a Friday. Our Kenmore grill was a gift and is now well-loved. Finding a new burner assembly and a new V-deflector plate (the part that goes over the flame) online was a little discouraging--after finding the manual for the grill online and finding the part numbers, I couldn't find any places in Michigan--the best I could find was a "universal" burner piece from big-box stores that we've used in the past, and didn't work well. I finally found 3 places online. One didn't have the exact part but it said it would fit our model number--but when I looked up reviews for that company it sounded like many people ordered online and never received their parts. Nope! Another company showed the parts on their website, but the site showed the parts were out of stock. We were thrilled to finally run across this company and very pleased with the good customer service. The parts fit and worked well--we cooked out tonight and are so happy to be going into the spring season with a grill that works just like new. I wanted to leave a review so we can find this company again if we need them, because we'd definitely buy from them again. Highly recommended.

• S

  SNSHN CO TEAM

  1.0

  I’ve heard good things about the store but when a card charge showed up out of nowhere without having a credit agreement (Turns out it was an old employee putting the bill on us) I called in to verify. I was hung up on twice and told I was “trying to pull something”. There is not enough time in long days for Small mindedness and irrational blame. If I don’t ask for my tab to be opened, then I don’t expect the bar to be able to charge drinks to my card. If management contact me, then I will update this review. It’s an easy credit dispute but I know those things count against this business. Opportunity was given and I was hung up on twice.

• J

  Joey Officer

  5.0

  Contacted the local Trane supply facility only to be told I couldn't buy direct. They recommended All Parts and provided me with a part number. I called into All Parts and provided the information and a few minutes later confirmed it was in stock. Took the old blower motor in to confirm it matched up and was happy to find the part available. The rep behind the counter (sorry - forgot your name) was quick with the information needed to swap the motor. Price was about what I expected, direct and friendly service. Couldn't be happier. Had the new blower wired and installed in less than an hour.

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