All-Star Heating & Air Conditioning Inc.
Lincoln, Dekalb, IL

All-Star Heating & Air Conditioning Inc. Reviews

4.6 stars based on 140 reviews

Featured Comments:

• K

  Kris Connors

  1.0

  First of all, If you think you are doing business with All-star when you call their number you are not. They are now Perfect Home services which get you to sign up with their maintenance plan for $15 per month. When I signed up I was never told that I was not doing business with all -star. Perfect home services came to my home to do an air conditioning maintenance check at which time I was told that my Dual Capacitor was going bad and that since (according to them)my compressor was also failing I might consider getting a new system and they would be happy to give me some quotes….this didn’t sound right to me and it felt like a sales pitch. Since I didn’t know this company I decided to get a second opinion by a reputable long time business in the area. Turned out that after testing it, my dual capacitor is functioning fine and While my air conditioning unit is older, it works just fine as well. This company offers you a sweet maintenance plan and then makes their money by coming to your home for maintenance checks and then convincing you that you need new parts Or systems when you don’t….. Beware!

• X

  Xiao Bao

  1.0

  We would rate them 0 if we could. First, this is not all star we have used before, the ownership has changed and when we call, no one has informed us that. Second, they came to repair the ac and said is Freon leaking, they can't find the leaks so they put the dye in and fix the place they think may leak, charged us $670. We agreed cause this is "ALL-STAR". Three days later, AC broke again, second technician came and said no dye has filled and to fix it we need to pay over $1k. We did ask if this is warranty will cover and they said NO. Turns out warranty covered the whole cost and leaks are pretty big. We complained and no one has ever return our call. We would not recommend this company to anyone who need service. Not responsible at all!

• L

  Laura Lundgren

  5.0

  Our AC went out during the recent heat wave, and when I called All Star, Jason made time to come over within a couple of hours of my call. He did an inspection and we discussed options, then he prepared a quote that included the options and their respective price points. It was a very transparent and straightforward process. We decided to have the furnace and AC replaced, as they were both ancient. The installation was scheduled for the following week, and all was good, except that it was very hot in our house! The next day, Jason contacted me and offered us a loaner window AC unit. He delivered and installed it, and I'm here to tell you, it was a life saver! When it came time for the installation, Justin and Travis arrived on schedule and did a great job. They were both knowledgeable, polite, considerate and respectful, and they worked very efficiently. I highly recommend All StarHeating & Air Conditioning!

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