All Phase Service Company Inc
Jonesboro, West Monroe, LA

All Phase Service Company Inc Reviews

3 stars based on 19 reviews

Featured Comments:

• C

  Christa Womeldurf

  1.0

  If I could give All Phase Service Company Inc. a negative star review then I would. We were assigned this company through our home warranty to replace our water heater. Long story short, this company literally told us everything that they thought would appease us to prolong a new water heater being installed in our home. This company as a whole is incompetent. The two people I dealt with (Frank and Gina) are inept to say the least. After being jerked around and basically being lied to everyday, they then after 5 days refused to come out after I questioned their honesty and professionalism. Basically, once called out for all the lies we had been told the owner (Frank) didn't like that. However, when we spoke to the home warranty company they proceeded to inform us that Frank the day before had told them we wanted a cash out option which was news to us because no one had ever mentioned that to us. On the last day we dealt with this company they promised multiple times that they were on their way but somehow over the course of 2 hours they couldn't manage to show up at my house. We believe that since the owner had already told the warranty company we wanted a cash out option that he never had any intentions on even coming out to our house. If at all possible I would stay away from this company. Highly do not recommend unless you want a headache. For these people to call themselves a business is a joke. We called another plumbing business in town and they were at our house within the hour and had us up and running within 2 hours. If you a reading these reviews and looking for a plumber...I PROMISE THESE ARE NOT YOUR PEOPLE! DO YOURSELF A FAVOR AND RUN AS FAST AS YOU CAN AWAY FROM ALL PHASE AND CALL ANOTHER PLUMBER!

• j

  joy kidd

  1.0

  Hired by home warranty. 1 week out from request that got paid but have not shown up. I have called 3 times and spoke to Gina who says each time that will call me tomorrow. My warranty company called twice and was told the same thing. Supposedly they where gonna call me tonight and set up appointment for tomorrow. I have heard nothing. All I asked was for an appointment, didn’t even have to be soon. No response, no respect. If I did my patients this way I would have to shut done my office. Unacceptable. I plan to report them to the better business bureau and spread the word. Something I never thought I would do.

• S

  Story time with Khloe and Khai Pollard

  1.0

  This company came recommended by American Home Shield. From experience, this is the worst company ever. They will break your appliances!!!! They were to come and fix a water hearted burner. They never called to say they they had a service order for us. When they finally came out to make the repairs, they broke our igniter cable. They made promises after promises to come back out but never followed up. The receptionist is just as bad. She kept telling me that she was going to call me back in 10 mins but I kept calling her. Each time, there was a different excuse. We been without hot water for over a month and they didn’t seem to care. After so much disappointment, lack of communication, unprofessional am, we reported them to AHS. We told them about their service and requested another vendor. Shortly after getting off the phone with AHS, The owner reached out and told us that they transferred our work order but we were already one step ahead of them. We hated that we let it go on so long.

More reviews (7)