All Hours Plumbing, Drain Cleaning, Heating & Cooling
Main, Heber City, UT

All Hours Plumbing, Drain Cleaning, Heating & Cooling Reviews

4.3 stars based on 12 reviews

Featured Comments:

• K

  Kuku Ga

  1.0

  I call this location, came the next day for my boiler. The person is polite, but cheated due to my little knowledge of electricity. He quoted me $2,500 to replace the entire control box which doesn't need to be replaced. The only thing needs to be added is relays that other company charges $50 but he charged me $150. The total he charged me is $450 for the visit, he spent most of time talking to the boiler company to find out the issue that shows me he has no knowledge about this brand that I asked when I made appointment. All the diagnosis of the boiler was incorrect. The issue was from the control box that someone finally asked him to check. It was dishonest.

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  Response from the owner

  Thank you for bringing this to our attention. We always appreciate the opportunity to better our services. After reviewing your comments, our service expert did contact your unit's support team for their recommendation as he believed the unit was installed improperly. The diagnosis was made after consideration for your unit's support team's recommendation. Our file also shows that he did try to refund the service as you were unhappy with the result. If you would like to share more about your experience, please feel free to contact us any time at (801) 396-5574.

• B

  Brynn Nygren

  5.0

  This was our first time using All Hours and I was 100% impressed with all aspects of my experience with them. The phone service was great with setting up the appointment, and I really appreciated how They sent a text with the picture of the tech that would be coming. They also explained in the text in great detail about their covid process and how they keep their customers and themselves safe. Our sink disposal stopped working and Cruz arrived on time and was so awesome to work with. He literally fixed the problem in minutes and took the time to educate me on ways to take care of and maintain the disposal to get the most life out of it. He was very professional and his knowledge and attention to detail was really appreciated! I will definitely use All Hours again if needed, and will recommend them to my family and friends! Thank you for the great experience!!!

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  Response from the owner

  Hi Brynn! Thank you for using the All Hours Team! Our experts strive to be the best equipped, well-trained, and organized professionals in our industry. We are always happy to know we are providing five-star service. We appreciate you taking the time to leave a review!

• R

  Randie Sweat

  5.0

  We recently used All Hours Plumbing on the weekend when our downstairs septic pump quit working. My husband was going to be gone when the plumber could come, so I really appreciated that they let me know when they were on their way and who was coming to my home. When the technician arrived he was courteous, and friendly. Before he started fixing anything, he gave me a rundown of what was going on and gave me a few options and prices so I could make sure the repair was in our budget. He worked diligently to fix our pump and was able to get everything running again in a reasonable amount of time. I would recommend this company to anyone and I know we will use them again when a problem arises. Thank you All Hours Plumbing, you’ve made a customer for life!

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  Response from the owner

  Hello Randie! We appreciate you taking the time to leave a review. Our team strives to be the best equipped, well-trained, and organized professionals in our field. We are always happy to hear we are providing five-star service. Thank you for using the All Hours team for your service needs!

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