All American Heating & Cooling, inc.
Oak, Gladstone, MO

All American Heating & Cooling, inc. Reviews

4.9 stars based on 94 reviews

Featured Comments:

• S

  Sarah Mac

  5.0

  Wow. What a great experience. I got four quotes from different companies when our 1979 HVAC system needed replaced. We didn’t go with the cheapest or the most expensive, we went with the company that we trusted the most. Frank took his time to measure rooms, explain the different options and costs, and available rebates. When our furnace actually broke a few days later before the replacement was installed, they sent their best guy (in my humble opinion, thank you Gary!) to get us back up and running until the new install was complete. The crew that handled the install was kind to our pets, courteous to me (I work from home), and left my basement and back yard in better shape than they found it. The company handled our KCPL rebate too, and we’ve already received it less than six weeks later. Seriously. We are first time homeowners, and this has given us a confidence boost in having chosen a company that did such a great job. Also, we love the travel coffee cups and candies they sent as a thank you. We will use All American for every HVAC need we have going forward, but my guess is that won’t be for a long while.

• M

  Michael Wilson

  5.0

  These guys were fast, professional, explained everything in terms I could understand. Seriously could not give a big enough “thank you” to them. Very happy customer. We’ll definitely be using them in the future!

• G

  Gerorge Knight

  5.0

  We had then out on Friday December 17th. There tech was standoffish and kind rude to my wife. But it was the end of the day on Friday he may of had a bad day. I don't know. But anyways after what seemed like 2 hours he said he repaired it and left. The next day our house was cold and heat would not kick on. This is were the 5 stars come in. I called the company and informed them it wasn't working but I could not afford to pay another service fee and labor charge. They sent a older guy out my wife said was super nice. He was on our house for what seemed like 5 minutes and left. Found the problem repaired it and was on his way. The company did not charge us for this. They made it right and we're very polite about it.

More reviews (2)