AirMakers Heating and Air-Conditioning, Inc.
Poole, Raleigh, NC

AirMakers Heating and Air-Conditioning, Inc. Reviews

4 stars based on 83 reviews

Featured Comments:

• J

  Jan Chen

  1.0

  Please stay away from this company! They came out to repair one of my AC units. The technician came out - was quite arrogant but I left him alone. He came with his diagnostic which I later found out was wrong. They charged me almost $300 for diagnostic even he was only at my site for 35 minutes. They never send me an invoice but just charged my credit card. Calling them - they never call back. I have used several HVAC companies and this one comes down as the absolute worse!!!

• A

  Ann Hamrick

  5.0

  They are the best! My AC broke during one of the hottest weeks of the year, I was told the part would take 3-5 days to arrive. They were very compassionate in our time of need and were able to locate and install the part the next day! I will never use another company other than Airmakers. They really care about their customers. They went above and beyond. And they know what they are doing.

• D

  Dr MK

  2.0

  Used them in the past for scheduled HVAC replacement. No complaint. This time HVAC is down. Called Emergency service last night. The engineer was too busy to come out but promised to put request forward to the office for appointment next day. Called the office this morning, no information was transferred. They took information again and told me that I will be notified when engineer will be dispatched. Called at noon to check and they told me I was scheduled for tomorrow. When reminding them of agreeing with engineer last night to postpone service to today, they told me engineer was not authorized to promise appointment. Manager apologized. ..........I am glad there are alternative providers that provide state of the art customer service....

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