Airesmith Inc
Lindbergh, Universal City, TX

Airesmith Inc Reviews

4.4 stars based on 39 reviews

Featured Comments:

• S

  Stephen Noethen

  1.0

  They're either completely dishonest or technically inept. Either way, I'll never use them again. I called them based on their high recommendations from the universal city Facebook page. My downstairs HVAC unit was inoperable. The tech arrived and initially diagnosed a short and blown fuse in the blower. He allegedly changed the fuse (at a price of $200) and then proceeded to tell me that my circuit board on the outside unit is blown. But not to worry, they can replace it for the low price of $600+ along with a $71 part acquisition fee (for a part that's covered under warranty?), and that the blown board might not be the only thing wrong; I might need a new thermostat (at a cost of $300!), along with other uncertainties. The tech didn't instill any degree of confidence in me. I also observed him seemingly staring off into space while at his van multiple times. Anyhow, I tentatively agreed to them pursuing the blown board because, what do I know? I later called a friend who knows HVAC stuff. He was able to obtain a new board and install it, so I tell Airesmith to stand down. My friend arrives with the new board, only to tell me the board in question is completely fine. Not "blown" in the slightest. I ultimately went with an entirely different company to solve the problem because my friend didn't have time to diagnose (but he did recommend a trusted company who did earn my trust at a reasonable price). The ultimate fix had nothing to do with the board or the outside unit, and was relatively simple. So, I paid $200 to learn that I'll never use Airesmith ever again. They might have some technicians who are good, but they sure burned a bridge with me. Oh, and now I have a spare board... hooray!

• M

  Meegan Dee Valdez

  5.0

  Highly recommend: They are awesome! If you live in the Converse, TX area I highly recommend them. I was comfortable the whole time, they cleaned any mess that was made, and they made sure I was aware of the good, the bad, and the ugly.

  ---

  Response from the owner

  We appreciate the opportunity. Thank You again.

• D

  Daniel

  5.0

  im a new customer and i only used them since my homeowner policy sent them to me, so this is a totally unbiased objective opinion, obviously. this company's tech person showed up on time and less than 24 hrs from when i initially talked to them--the previous *3*, yes 3, hvac firms either never contacted me or canceled their initial check up appointment... so on the 4th try, the third party insurance firm got me in touch with Airesmith... i wish other firms could be as quick and follow- through as they said they would like the Airesmith people!! Like clock work, the office lady said the part my gas heater needed would arrive in about 7 days from out of state (its an old unit the part is hard to come by) .. sure enough, on day 7 the tech crew arrived to install said part!. the hassle of dealing with unit warranties and insurance companies was kept to a minimum due to Airesmith office staff.. so yeah, im very happy of course with this crew. ill be getting an estimate for a full hvac system upgrade / install from them in the coming year. so far so good 🌟 🌟 🌟 🌟 🌟!! ps yes the house is warm and comfortable during this cold snap ❄.

More reviews (2)