Air Pro Inc
Edith, Albuquerque, NM

Air Pro Inc Reviews

4.6 stars based on 58 reviews

Featured Comments:

• B

  Benson Chang

  5.0

  We bought a 16 year old home that was still running the two original non EnergyStar, R-22 using refrigerated air units and gas furnaces. While they worked it was costing us nearly $1000 a month in electricity to run them just at night after 8pm. We asked AirPro for a quote and they designed several tiers of systems - we chose the top of the line Carrier Infinity EnergyStar SEER 26 systems. They did not try to oversell us (for example they recommended getting cheaper non-EnergyStar furnaces since our primary heat source is in-floor hydronic heating) and also corrected ductwork and other code issues with the original system install. Despite having to wait a couple weeks due to a nationwide part shortage, the install happened over three days and went off without any major issues. The crew had to install one of our air handlers/furnaces in our attic and I still don't know how they got the old one out and the new one in without causing any damage to our ceiling or our upgraded R-60 insulation. They cleaned up after themselves and left my garage exactly as they found it. The office team was great to work with as well and got me the paperwork to get my $800 in PNM rebates ($400 per system) quickly. Passed city inspection with flying colors and the inspector even commented on the quality of the work. The new systems are amazing - the outside units are whisper quiet and we can run the systems any time we want, our electric bill is still more than half of our previous system running only at night. If you need refrigerated air installed, replaced or serviced you can't go wrong with AirPro!

• T

  TheBaseballmom123

  5.0

  Go with no one else! Unlike other emergency services I contacted who offered no help or a callback, Steve arrived promptly and both he & the staff immediately communicated expectations with me and well. I had an extremely unique situation that I could not assist with due to new neighbors who are anything but amenable to me & won't answer me no matter the reason only harass and worse, but Steve was able to talk to them directly, quickly, and professionally (I don't know many people who would talk to anyone on another's behalf much less a disagreeable neighbor for you to get an AC unit fixed). He reassured them he simply needed to get to wires that were on their side of a separating brick wall & they complied for him. After, he was able to fix my outside unit not long after. I had been without my AC for 3-4 days & suffer from a condition onset by heat along with having a rescue puppy that must stay cool. The service was also a very reasonable price. Also, I was clearly under duress due to the series of events over a matter of days and the compassionate, professional manner in which he handled me was simply priceless and outstanding. I feel like I found a gem & he and his work were worth the wait. My home is finally cool again and my puppy & my cat are now calm. I will be referring everyone to them and them only from now on. Steve, thank you! You are literally a lifesaver

• J

  Jennifer Harris

  5.0

  Air Pro has been taking care of us for years. We have always had excellent service. Derrick is professional, accommodating, and does great work. He is always friendly and helpful. Thank you! We really appreciate it!

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