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This page contains information related to Air On Demand in 186th, Miami, FL which locates nearby. You can find detailed info of the hvac repairing service like opening hours, addresses, phone numbers.

Air On Demand in 186th, Miami, FL | HVAC Near Me

One of the most honest and reliable companies I have come across . Customer service is above par , technicians are knowledgeable and courteous. Will recommend to anyone that needs air conditioning service .

Thanks so much for your 5-star review, Noe! Your positive feedback means a lot to our company! We are pleased to hear your satisfaction with the quality of service our team continues to deliver. It was a pleasure to work with you and we look forward to future opportunities to again! Thank you for your trust in Air On Demand for all your air conditioning service needs.

I have been a customer of "Air on Demand" for 17 years. Their technicians (not parts changers} know their jobs well and are extremely professional. Their customer service is without equal. I have recommended "Air on Demand" to several friends and acquaintances. All of them have been very happy with their service. I continue to be very happy with their service and will continue to recommend them in the future. I have paid to be a member of their "comfort club" and have never had to wait more than 1-3 hours before a technician shows up at my door. I cannot remember a time when they were unable to get my air up and running again in the same day (this includes weekends and after normal business hours).

We appreciate your 5-star review, Michael! We're so happy to know that our team continues to deliver excellent service. We look forward to working with again. Thank you for your trust in  Air On Demand to always take care of your air conditioning service repairs and maintenance tune-ups!

A great experience with Air On Demand! Chris our tech was friendly, on time and proffessional. The main office was very responsive and communicative too- would reccommend!

Thank you for sharing your positive experience, Anne! We appreciate the value you see in our dedicated service performance! Please give our office a call if you have any follow-up questions, 305-259-5669. We greatly appreciate your recommendation and business with Air On Demand!

The blower motor in our AC unit went out and for the first time we called Air on Demand to look into the matter.At that time Chris Lanigan came to our house and fixed the problem immediately.We were so happy with his work.A year passed and the blower motor went out again.When my husband called the office an employee by the name of Jessy answered the phone and she was extremely rude and kept talking over my husband as he was trying to explain to her the issue we were having.She sounded completely defensive blaming my husband for not having the coils cleaned and mentioning that was the reason our blower motor went out again.Chris Lanigan did mention to my husband about the coils being cleaned to avoid future issues HOWEVER, my husband does not recall him mentioning that if the COILS do not get cleaned out FIRST the blower motor would go out again.If my husband knew this would be the outcome he would have definitely have the COILS cleaned out first before having a new blower motor installed.My husband was so angry at Jessy that he didn't even want to speak to the manager or anyone to address the matter.Jessy was so unprofessional and disrespectful and she needs better customer service training.Jessy needs to be more polite,friendly,understanding and most importantly LISTEN and do not interrupt the customer while they are speaking it goes a long way.Air on Demand lost loyal customers and we will spread the word around our community.It's truly shameful!!!

Also, we had a professional come out and check the AC unit before calling Air on Demand.The gentleman said to us that the  original piece which was the brand RHEEM was not installed.We weren't too happy about that.WHY is a company installing another brand that is not the original brand???? very disturbing if you ask me

A brand new blower motor is suppose to last for YEARSSSS and it didn't.The one Chris installed lasted for only a year.

NEXT TIME you have another customer call in for a damaged blower motor and you see their coils are DIRTY mention to them FIRST that if the coils are not cleaned the blower motor will continue to break.The workers shouldn't even be changing out the blower motor until the coils are cleaned out FIRST because the same issue will continue to happen.

Do BETTER be BETTER!!!

Thank you for taking the time to review our company.  We strive for 100% customer satisfaction for everyone. To ensure that proper procedures are followed we review phone calls, invoices, receipts, and photos from all work performed.

During your husband's phone call with Jessy on 3/25 and in your review, you mention the blower motor was the component that went bad and that the other repair gentleman said “that the original piece was not installed”.

Air On Demand has only visited your home one time, on March 25, 2021, BUT our repair was NOT for a blower motor, it was to replace a blower wheel, a totally DIFFERENT PART on the air conditioner, which by the way is the ORIGINAL brand replacement part.  Maybe some other repair person replaced the blower motor for you at another time, but it wasn't Air On Demand.

We also reviewed the receipt sent to you from the March 2021 repair and our Technician Chris, documented the recommendation for the evaporator coils to be cleaned.

Your husband called 3 days prior on 3/22 and spoke to a different Rep, during that phone call he said that “your air conditioner had been frozen and water dripping, and that Chris explained that it needed to be cleaned last year, but that you could not do it at the time”.

Our Rep continued to review your file with your husband and explained that you could receive a 15% discount on repairs by being a member of our CSA Maintenance plan, he said “that sounded great, he would review with his wife and get back to us because you were happy with our previous service…”

We apologize for not exceeding your expectations, we always want to Do BETTER and be BETTER!

Their customer service is really good, and they are knowledgeable. My only issue is their pricing on their "maintenance" package. You pay $200 basically for them to come to your house twice a year and inspect your AC.  If anything is wrong and needs work then it's additional. Parts and labor are separate. I don't really see the benefit of this plan.

Hi Re Mo,
We are so glad to hear our customer service is really good!  That is one of our top priorities!

It sounds like you didn’t hear about all of the benefits of our maintenance plan.  Not only do we come to your house twice a year to perform a complete system maintenance, BUT as a CSA (Comfort Service Agreement) member, you NEVER have to pay a diagnostic fee, you receive a 15% discount on any repairs that are needed AND with those repairs you get a LIFETIME REPAIR GUARANTEE!  Additionally, you receive other Members-only DISCOUNTS and GUARANTEED same-day service!

Please reach out to our office and we will be glad to send you more information on all the benefits of being a CSA Member!

Air On Demand
186th, Miami, FL

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4.9 stars based on 299 reviews

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