Air Authority Heating & Air Conditioning
Reading, Mason, OH

Air Authority Heating & Air Conditioning Reviews

4.9 stars based on 217 reviews

Featured Comments:

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  Paul Zaffiro

  5.0

  I extensively interviewed eight (8) HVAC contractors before selecting the Air Authority to replace my system. I was looking for a contractor that was extremely knowledgeable and that would install my system with excellence. I am a Mechanical Engineer with a manufacturing background. “Excellent” means that all components are plumb, level, neat, and exceed code requirements. The Air Authority delivered. Their attention to detail was phenomenal. A few examples of what excellence looks like: the hole for the refrigerant lines was silicone caulked and then covered with brick dust to match the rest of the brick; the hole from the previous refrigerant line was expertly patched; the pad for the outdoor unit was carefully leveled and placed on a layer of crushed limestone; all duct connections were silicone caulked to eliminate leaks; the new disconnect box for the outdoor unit was perfectly level and silicone caulked on the top; my basement and utility room were left spotless. My new system purrs like a kitten and looks the part, too. And the Sales Manager, Jack Thompson, was right there throughout the process to expertly spec my new system and answer my many questions both before and after the installation. You want to use these guys.

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  Response from the owner

  Paul, Thank you for choosing Air Authority for the replacement of your system. We appreciate the great review and we are glad we met your high expectations. We look forward to working with you for any other HVAC needs you may have.

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  Chris Oberholzer

  5.0

  Our heat went out on a very cold Friday in January. Air authority was able to inspect the furnace the same day and gave me quotes to repair or replace the system. We selected replacement (18 year old furnace and no AC) with a more efficient system that included AC. They installed the system on Monday and offered to loan us space heaters over the weekend. The installers were prompt and professional. They placed runners over the carpet and cleaned up before leaving. I would strongly recommend them.

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  Response from the owner

  Thank you for taking the time to leave a review Chris. We are glad you were happy with the installation of your new system. We look forward to helping you with any other future HVAC needs you may have.

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  Allison Ritz

  5.0

  We recently had Air Authority out to our house for concerns about our Heat Pump. Mark was on time, professional and very knowledgeable about the unit, thermostat, and how they're supposed to work. I asked many questions and he answered everything glad fully and really helped educate me on my unit. This was great to me because I like knowing my product and how it works so I can be knowledgeable in future purchases/ concerns. The price for this service was $74 which is a GREAT price. I work for a local answering service and this is by far the most affordable company in this area. I feel very comfortable and confident about paying for this service call. It was definitely worth the price. I will definitely be using them in the future.

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  Response from the owner

  Allison, Thank you for the 5 star review. We appreciate you calling Air Authority for your service. We look forward to helping you with any future needs.

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